<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.6944.0">
<TITLE>error when resolving ticket</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P><FONT SIZE=2 FACE="Arial">Hello.</FONT>
<BR><FONT SIZE=2 FACE="Arial">I have done RT update to version 3.6.6 yesterday and now when I am resolving ticket an error message is recorded in a log file:</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Error: unexpected end of header (/.../rt3/lib/RT/Template_Overlay.pm:339)</FONT>
<BR><FONT SIZE=2 FACE="Arial">Nothing has been changed recently except yesterday's update to the newer version. </FONT>
<BR><FONT SIZE=2 FACE="Arial">Don't understand what happened and don't know how to deal with this error. </FONT>
<BR><FONT SIZE=2 FACE="Arial">Many thank for help</FONT>
<BR><FONT SIZE=2 FACE="Arial">J. Borgul</FONT>
</P>
<DIV><P><HR>
Proximo Ltd<BR>
<BR>
Registered in England & Wales<BR>
Company No. 04601376<BR>
Registered Address :-<BR>
Park House<BR>
Chantry Court<BR>
Sovereign Way<BR>
Chester<BR>
CH1 4QN<BR>
<BR>
Tel :- 0870 777 0266<BR>
Fax :- 0870 777 0265<BR>
Web :- www.proximo.co.uk<BR>
<BR>
Winners of the 2004 Sage/Daily Telegraph Business Awards "Best Growth Through Use of Technology "<BR>
<BR>
Winners of the 2004 Cheshire Business Awards "Medium Sized Business"<BR>
<BR>
Winners of "Highly Commended Service Provider of the Year" at the 2003 Insurance Awards<BR>
<BR>
Disclaimer: This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not represent those of Proximo Ltd. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited.<BR>
<BR>
All e-mail received by Proximo Ltd, is scanned electronically for its content, and where it is deemed necessary it will also be monitored manually. Should you continue to communicate via e-mail, either professionally or privately with Proximo Ltd, or its employees it will be deemed that you have given consent to the monitoring of the content of any and all e-mail.
</P></DIV>
</BODY>
</HTML>