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<TITLE>Re: [rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker</TITLE>
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<P><FONT SIZE=2>Todd,<BR>
<BR>
I changed the permissions back to the way they were before the upgrade and everything is working! Thanks<BR>
<BR>
----- Original Message -----<BR>
From: Todd Chapman <todd@chaka.net><BR>
To: Sean McCreadie<BR>
Cc: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com><BR>
Sent: Mon Jan 28 08:39:49 2008<BR>
Subject: Re: [rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker<BR>
<BR>
Sean,<BR>
<BR>
The upgrade changed permissions on the directory where that config file is stored. Loosen up the permissions a bit and things will start working.<BR>
<BR>
-Todd<BR>
<BR>
<BR>
On 1/23/08, Sean McCreadie <smccreadie@canyonpartners.com> wrote:<BR>
<BR>
Hello,<BR>
<BR>
<BR>
<BR>
I tried to upgrade my 3.6.5 installation to 3.6.6 today and it appeared to work with no issues until I tried to go to the webpage in a browser. I got the error pasted below. I have Asset Tracker working great on 3.6.5 and it looks like this was the issue with the upgrade. Does anyone know why it is throwing this error? Thanks in advance.<BR>
<BR>
<BR>
<BR>
Sean<BR>
<BR>
<BR>
<BR>
System error<BR>
<BR>
error:<BR>
<BR>
Error during compilation of /opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:<BR>
Can't locate /opt/rt3/etc/AssetTracker/AT_Config.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RTx/AssetTracker.pm line 68.<BR>
<BR>
Stack:<BR>
[/opt/rt3/lib/RTx/AssetTracker.pm:68]<BR>
[/opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:15]<BR>
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:811]<BR>
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:441]<BR>
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093]<BR>
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026]<BR>
[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204]<BR>
[/opt/rt3/share/html/Elements/Callback:85]<BR>
[/opt/rt3/share/html/autohandler:270]<BR>
<BR>
<BR>
context:<BR>
<BR>
...<BR>
<BR>
<BR>
<BR>
code stack:<BR>
<BR>
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:445<BR>
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093<BR>
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026<BR>
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204<BR>
/opt/rt3/share/html/Elements/Callback:85<BR>
/opt/rt3/share/html/autohandler:270<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
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