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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>OK I did that and I see that it added the chart to the at a
glance. The only problem is that the chart is displayed on the home
screen as well. I can collapse the chart but I can only view it on the home
screen. I see that it gets automatically added to my “saved
searches” column, which is an add-on from the wiki, but when I click on
it it takes me to the search page and then I have to scroll to the bottom and
open the chart again. I guess its pretty good this way but I would really
like to be able to have a link on the home page that would take me directly to
the chart. Thanks everyone for all the help! I really like RT, it’s
a great tool.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Sean<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sholmes42@gmail.com
[mailto:sholmes42@gmail.com] <b>On Behalf Of </b>Steve Holmes<br>
<b>Sent:</b> Wednesday, February 06, 2008 1:41 PM<br>
<b>To:</b> RT Lists<br>
<b>Cc:</b> Sean McCreadie; rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] Is a saved charts list on the home screen
possible?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>On 3.6.3:<br>
<br>
Do a search and create a chart. At the bottom save the chart.<br>
Then go back to your at a glance page and click 'Edit'<br>
in either of the two scrolling menus on the left find your saved chart and
select it and copy it over the to box on the right by clicking on the arrow. <br>
scroll down to the bottom of the page and click save.<br>
That should do it.<br>
<br>
Steve.<br>
<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Feb 6, 2008 3:05 PM, RT Lists <<a
href="mailto:lists_rt@amnesiamachine.com">lists_rt@amnesiamachine.com</a>>
wrote:<o:p></o:p></p>
<p class=MsoNormal>Hi Sean,<br>
<br>
Did you have any luck with this? I thought it was a great idea, but after
poking around on my 3.6.6 instance I haven't been able to determine how it's
done.<br>
<br>
Thanks!<br>
<br>
-Matt<o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal><span class=gmailquote>On 2/5/08, <b>Sean McCreadie</b> <<a
href="mailto:smccreadie@canyonpartners.com" target="_blank">smccreadie@canyonpartners.com</a>>
wrote:</span><o:p></o:p></p>
<p class=MsoNormal>Im running 3.6.6, the latest version, I must be missing it,
ill try<br>
again today. Thanks for the feedback.<br>
<br>
-----Original Message-----<br>
From: Jesse Vincent [mailto:<a href="mailto:jesse@bestpractical.com"
target="_blank">jesse@bestpractical.com</a>]<br>
Sent: Tuesday, February 05, 2008 11:40 AM<br>
To: Sean McCreadie<br>
Cc: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Is a saved charts list on the home screen<br>
possible?<br>
<br>
<br>
<br>
<br>
On Sat, Feb 02, 2008 at 03:41:28PM -0800, Sean McCreadie wrote:<br>
> I recently created the saved search list that is outlined in the wiki,<br>
> and its working great. I have it added to my users home screens
and<br>
> they use it to view individual searches that they have
created. What<br>
im<br>
> hoping for now is to be able to do something similar with saved<br>
charts.<br>
> I noticed that when you run a search, at the bottom of the show<br>
results<br>
> screen there is an option to create a bar or pie chart with the search<br>
> data. My managers really like this tool and they want me to
create a<br>
> saved charts section that can be put on the home screen summary, just<br>
> like the saved searches. When I try to save the chart using the
save<br>
> feature at the bottom, it just adds it into the saved searches and<br>
when<br>
> you click on it, it just shows the search and not direct to the chart.<br>
> Has anyone explored this? Thanks<br>
><br>
><br>
<br>
What version of RT? Recent versions certainly do let you put saved<br>
charts on the homepage<br>
><br>
><br>
><br>
> Sean McCreadie<br>
><br>
> Canyon Partners, LLC<br>
><br>
> 310 858 4288<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
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<p class=MsoNormal><br>
<br clear=all>
<br>
-- <br>
We who are strong ought to put up with the failings of the weak, and not to<br>
please ourselves. Each of us must please our neighbor for the good purpose<br>
of building up the neighbor. <br>
-Romans 15:1<br>
<br>
Human beings are perhaps never more frightening than when they are<br>
convinced beyond doubt that they are right. -Laurens van der Post, explorer<br>
and writer (1906-1996) <o:p></o:p></p>
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