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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have some users that would like to have several custom
fields created. My problem is that they would like to be able to fill in
a lot of info on the ticket about the person who is calling in, including
contact name, company name, department, etc. I tried creating many
individual CF’s with the “enter one value” type, it works but
there ends up being so many fields that the ticket screen gets pretty
cluttered. Im wondering if there is there any way that I can create a CF in
which I can list those attributes needed (company name, etc.) for them to fill
out, and it would all be in one field or box? This way the user can just
fill in each necessary line in the CF and it will all be in one nice neat area instead
of so many individual CF’c. Thanks again inadvance for the help,
this mailing list has been amazing.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p>
<p class=MsoNormal>Sean McCreadie<o:p></o:p></p>
<p class=MsoNormal>IT Support<o:p></o:p></p>
<p class=MsoNormal>Canyon Partners, LLC<o:p></o:p></p>
<p class=MsoNormal>310 858 4288<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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