Make sure you edit it in RT_SiteConfig.pm and not RT_Config.pm<br><br>
<div class="gmail_quote">On Thu, Feb 14, 2008 at 4:22 PM, Roy Sowa <<a href="mailto:Roy.Sowa@rcmp-grc.gc.ca">Roy.Sowa@rcmp-grc.gc.ca</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Found it ...<br>my bad...( more learning )<br><br><br>In /opt/rt3/RT_Config.pm<br>had this line set incorrectly...<br>
<br>Set($UseFriendlyFromLine , 0);<br>
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