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<title>AW: [rt-users] Disappearing Transactions</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Yep, that was mine<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial'>That’s what Jesse
suggested:<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial'>> You need to find the
Quoted.pm file inside a "Text/" directory somewhere in >your perl
library path and remove it.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial'>Also, you need to be
using 3.6.5 for this to take effect. This rare bug occurred to me no matter
what on 3.6.1 and 3.6.3<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial'>Cheers,<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial'>Konstantin<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Ham MI-ID,
Torsten Brumm [mailto:torsten.brumm@Kuehne-Nagel.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, February 21, 2008
8:00 PM<br>
<b><span style='font-weight:bold'>To:</span></b> mathew.snyder@gmail.com;
rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [rt-users]
Disappearing Transactions</span></font><o:p></o:p></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>

<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>Hi
mathew,<br>
I remember some months ago a threat with the same problem, jesse suggested
something with the text::quoted perl modul so far i can remember. Look through
the archiv for text::quoted and i think it will fix your problem.<br>
<br>
Torsten<br>
<br>
-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com><br>
To: rt-users@lists.fsck.com <rt-users@lists.fsck.com><br>
Sent: Thu Feb 21 17:53:57 2008<br>
Subject: [rt-users] Disappearing Transactions<br>
<br>
We have a ticket that seems to have lost its way.  It originally had
several<br>
transactions which seem to have gone *poof*.  I've loaded up a backup of
the<br>
database from shortly after the ticket was created into our test server and<br>
everything is still missing.<br>
<br>
Is there a way to find these transactions and reinstate them?<br>
<br>
--<br>
Keep up with me and what I'm up to: <a href="http://theillien.blogspot.com">http://theillien.blogspot.com</a><br>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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