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<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I untarred the 3.6.6 and ran the following.. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>unset ORACLE_SID<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ORACLE_HOME=/opt/app/oracle/product/10.2.0<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>export ORACLE_HOME<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>LD_LIBRARY_PATH=$ORACLE_HOME/lib<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>export LD_LIBRARY_PATH<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>/etc/init.d/httpd stop<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cd rt<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>./configure --prefix /usr/local/rt --with-db-type=Oracle --with-db-dba=root
--with-db-rt-user=rt --with-db-rt-pass=rt_pass --with-d<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>b-database="host=dbc13ykf;sid=pdbgrp"
--with-rt-group=rt --with-db-host=dbc13ykf --with-db-port=1522<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>make install<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cp
rt-old/etc/RT_SiteConfig.pm
rt/etc/<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cp
rt-old/etc/RT_Config.pm
rt/etc/<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cp
rt-old/lib/RT/User_Local.pm
rt/lib/RT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cp rt-old/lib/RT/CurrentUser_Local.pm rt/lib/RT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cp
rt-old/lib/RT/User_Overlay.pm
rt/lib/RT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cp
rt-old/share/html/NoAuth/images/RIM*
rt/share/html/NoAuth/images<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>touch /usr/local/rt/var/log/rt.log<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>chmod a+rw /usr/local/rt/var/log/rt.log<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>/etc/init.d/httpd start<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>RT for DB Systems<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=hide><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://dbt99ykf/User/Prefs.html#skipnav">Skip
Menu</a> | </span></font></span>Logged in as xxxxxx | <a
href="http://dbt99ykf/User/Prefs.html">Preferences</a> | <a
href="http://dbt99ykf/NoAuth/Logout.html">Logout</a> <o:p></o:p></p>
<form action="/Search/Simple.html" method=Get
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autocomplete=off><INPUT TYPE="submit" ACTION="/Search/Simple.html" VALUE="Search"><o:p></o:p></span></font></span></p>
</form>
<form action="/Ticket/Create.html" method=Get
enctype="application/x-www-form-urlencoded" name=CreateTicketInQueue>
<p class=MsoNormal><span class=topaction><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="submit" ACTION="/Ticket/Create.html" VALUE="New ticket in">
<label accesskey=9>
<SELECT NAME="Queue">
<OPTION VALUE="1"> General
<OPTION VALUE="41"> Unix
</SELECT><o:p></o:p></span></font></span></p>
</label>
</form>
<ul type=disc id=system-menu>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://dbt99ykf/">Home</a> <o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span class=bullet><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>· </span></font></span><a
href="http://dbt99ykf/Search/Simple.html">Simple Search</a> <o:p></o:p></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span class=bullet><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>· </span></font></span><a
href="http://dbt99ykf/Search/Build.html">Tickets</a> <o:p></o:p></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span class=bullet><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>· </span></font></span><a
href="http://dbt99ykf/Tools/index.html">Tools</a> <o:p></o:p></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span class=bullet><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>· </span></font></span><a
href="http://dbt99ykf/Admin/">Configuration</a> <o:p></o:p></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span class=bullet><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>· </span></font></span><a
href="http://dbt99ykf/User/Prefs.html">Preferences</a> <o:p></o:p></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span class=bullet><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>· </span></font></span><a
href="http://dbt99ykf/Approvals/">Approval</a> <o:p></o:p></li>
</ul>
<h1><b><font size=6 face="Times New Roman"><span style='font-size:24.0pt'>Preferences<o:p></o:p></span></font></b></h1>
<ul type=disc id=page-menu>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><a name=focus></a><a
href="http://dbt99ykf/User/Prefs.html">About me</a><o:p></o:p></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>· <a
href="http://dbt99ykf/Prefs/SearchOptions.html">Search options</a><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>· <a href="http://dbt99ykf/User/Groups/">Personal
Groups</a><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>· <a
href="http://dbt99ykf/User/Delegation.html">Delegation</a><o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>· <a href="http://dbt99ykf/Prefs/MyRT.html">RT
at a glance</a><o:p></o:p></span></font></li>
</ul>
<form action="/User/Prefs.html" method=post
enctype="application/x-www-form-urlencoded">
<p class=MsoNormal><a name=skipnav></a><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><span style='display:none'><INPUT TYPE="hidden" NAME="id" VALUE="41"></span><o:p></o:p></span></font></p>
<table class=MsoNormalTable border=0 cellpadding=0 width="100%"
style='width:100.0%'>
<tr>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><span class=widget><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://dbt99ykf/User/Prefs.html"
title="Toggle visibility" onfocus="this.blur(); return false;">X</a></span></font></span>
<span class=left>Identity</span> <o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><span style='display:none'><INPUT TYPE="hidden" NAME="Name" VALUE="derwin"></span><o:p></o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Email: <o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="EmailAddress" VALUE="derwin@rim.com"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Real Name:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="RealName" VALUE="Daryl Erwin"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Nickname:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="NickName"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Language:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><SELECT NAME="Lang">
<OPTION SELECTED VALUE="">-
<OPTION VALUE="zh-cn">Chinese (PRC)
<OPTION VALUE="zh-tw">Chinese (Taiwan)
<OPTION VALUE="cs">Czech
<OPTION VALUE="da">Danish
<OPTION VALUE="nl">Dutch
<OPTION VALUE="en">English
<OPTION VALUE="fi">Finnish
<OPTION VALUE="fr">French
<OPTION VALUE="de">German
<OPTION VALUE="he">Hebrew
<OPTION VALUE="hu">Hungarian
<OPTION VALUE="id">Indonesian
<OPTION VALUE="it">Italian
<OPTION VALUE="ja">Japanese
<OPTION VALUE="no">Norwegian
<OPTION VALUE="pl">Polish
<OPTION VALUE="pt-br">Portuguese (Brazilian)
<OPTION VALUE="ru">Russian
<OPTION VALUE="es">Spanish
<OPTION VALUE="sv">Swedish
<OPTION VALUE="tr">Turkish
</SELECT><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><span class=widget><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://dbt99ykf/User/Prefs.html"
title="Toggle visibility" onfocus="this.blur(); return false;">X</a></span></font></span>
<span class=left>Phone numbers</span> <o:p></o:p></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Home:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="HomePhone"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Work:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="WorkPhone"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Mobile</span></font></st1:place></st1:City>:<o:p></o:p></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="MobilePhone"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Pager:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="PagerPhone"><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p></o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><span class=widget><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://dbt99ykf/User/Prefs.html"
title="Toggle visibility" onfocus="this.blur(); return false;">X</a></span></font></span>
<span class=left>Password</span> <o:p></o:p></p>
<table class=MsoNormalTable border=0 cellpadding=0>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>New Password: <o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="password" NAME="Pass1"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Retype Password: <o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="password" NAME="Pass2"><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><span class=widget><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://dbt99ykf/User/Prefs.html"
title="Toggle visibility" onfocus="this.blur(); return false;">X</a></span></font></span>
<span class=left>Location</span> <o:p></o:p></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Organization:<o:p></o:p></span></font></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><INPUT TYPE="TEXT" NAME="Organization"><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Address1:<o:p></o:p></span></font></p>
</td>
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