<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";
color:black;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";
color:black;}
span.EmailStyle20
{mso-style-type:personal-compose;
color:black;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:595.3pt 841.9pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor=white lang=EN-GB link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>Hello everyone<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have been seeing this in the sendmail logs:<o:p></o:p></p>
<p class=MsoNormal>Mar 11 18:20:12 centos sendmail[7978]: m2BGLulV003149:
to="|/opt/rt3/bin/rt-mailgate --queue 'FSL’ --action correspond --url
http://rt.comp.co.uk/", ctladdr=<fsl@rt.comp.co.uk> (8/0),
delay=01:58:16, xdelay=00:00:01, mailer=prog, pri=661951, dsn=4.0.0,
stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anybody help me sort this.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I also did the following:<o:p></o:p></p>
<p class=MsoNormal>cat test |/opt/rt3/bin/rt-mailgate --queue 'FSL' --action
correspond --url http://rt.comp.co.uk/ --debug<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>and I get this:<o:p></o:p></p>
<p class=MsoNormal>Connecting to
http://rt.comp.co.uk//REST/1.0/NoAuth/mail-gateway at /opt/rt3/bin/rt-mailgate
line 102, <> line 1.<o:p></o:p></p>
<p class=MsoNormal>Can't locate object method "seek" via package
"File::Temp" at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line
816, <GEN29> line 27.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Stack:<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/EmailParser.pm:231]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/EmailParser.pm:179]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/EmailParser.pm:139]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/Interface/Email.pm:549]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]<o:p></o:p></p>
<p class=MsoNormal>RT server error.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The RT server which handled your email did not behave as
expected. It<o:p></o:p></p>
<p class=MsoNormal>said:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can't locate object method "seek" via package
"File::Temp" at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line
816, <GEN29> line 27.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Stack:<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]<o:p></o:p></p>
<p class=MsoNormal> [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/EmailParser.pm:231]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/EmailParser.pm:179]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/EmailParser.pm:139]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/lib/RT/Interface/Email.pm:549]<o:p></o:p></p>
<p class=MsoNormal> [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Now I am not too hot on this type of perl stuff, but I did
try to update File::Temp which was successful, but still the same problem.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I run RT 3.6.5 on Centos 5 with sendmail.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Please can someone help and let me know if you need more
info to help me sort this.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Kobus<o:p></o:p></p>
</div>
</body>
</html>