<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7652.24">
<TITLE>AW: Re: [rt-users] Scrip question and how to debug?</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->
<P><FONT SIZE=2>You compare owner-id with nobody string?!? Nobody id is 10 compare owner id with nobody id could work.<BR>
<BR>
Torsten<BR>
<BR>
-----Original Message-----<BR>
From: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com><BR>
To: Vivek Khera <vivek@khera.org><BR>
CC: RT Users <rt-users@lists.bestpractical.com><BR>
Sent: Mon Mar 17 16:19:10 2008<BR>
Subject: Re: [rt-users] Scrip question and how to debug?<BR>
<BR>
Vivek:<BR>
<BR>
Looking at log output made me realize that $Owner does not contain the<BR>
name of the owner. Where is the actual owner name stored as a string? I<BR>
want to compare that string to Nobody. This seems like it should be<BR>
fairly simple but I don't understand enough about how RT works<BR>
internally to figure that out.<BR>
<BR>
my $admincclist = $self->TicketObj->AdminCc;<BR>
<BR>
my $Owner = $self->TicketObj->OwnerObj;<BR>
<BR>
if ( $Owner->Id ne "Nobody"){<BR>
$admincclist->AddMember($Owner->Id);<BR>
}<BR>
<BR>
<BR>
<BR>
<BR>
Vivek Khera wrote:<BR>
> On Mar 14, 2008, at 2:25 PM, John Arends wrote:<BR>
><BR>
>> Second, is there a good way to debug scrips? I feel like I'm just<BR>
>> feeling around in the dark and don't know how to tell if they're <BR>
>> really<BR>
>> working, or what the contents of variables are, etc. If I was writing<BR>
><BR>
> sprinkle your scrip with lines like this:<BR>
><BR>
> $RT::Logger->error("Got a create transacation...");<BR>
><BR>
> and look in your RT logfile.<BR>
><BR>
<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
_______________________________________________<BR>
<A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A><BR>
<BR>
Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A><BR>
Commercial support: sales@bestpractical.com<BR>
<BR>
<BR>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<BR>
Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A><BR>
</FONT>
</P>
<br>
<p class=MsoBodyText><span style='font-size:8.0pt;font-family:Arial'>Kühne +
Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe <span
class=SpellE>Bielang</span> (Stellv.), Bruno Mang, Alfred <span class=SpellE>Manke</span>,
Thorsten <span class=SpellE>Meincke</span>, Mark Reinhardt (Stellv.), Jens <span
class=SpellE>Wollesen</span>, Rainer <span class=SpellE>Wunn</span>,
Sitz: Bremen, Registergericht: Bremen, HRA 21928, <span class=SpellE>USt-IdNr</span>.:
DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: <span
class=SpellE>Contern/Luxemburg</span>, Geschäftsführender Verwaltungsrat:
Klaus-Michael Kühne <o:p></o:p></span></p>
<br></BODY>
</HTML>