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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have setup my /etc/aliases like so for RT:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>rt3test1: "|/opt/rt3/bin/rt-mailgate --queue Desktop
--action correspond --url <a href="http://localhost/rt">http://localhost/rt</a>"<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>so do I have to setup a user account on the NIX box with
rt3test1 ?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>as when users send emails to <a
href="mailto:rt3test1@protusrt.com">rt3test1@protusrt.com</a>, they get an
error back saying:<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in;text-indent:-1.0in;text-autospace:
none'><font size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'>Your
message did not reach some or all of the intended recipients.<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in;text-indent:-1.0in;text-autospace:
none'><font size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'>
Subject: test<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in;text-indent:-1.0in;text-autospace:
none'><font size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'>
Sent: 3/27/2008 5:02 PM<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma'>The following recipient(s) could not
be reached:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma'> rt3test1@protusrt.com on
3/27/2008 5:02 PM<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma'> The e-mail system was
unable to deliver the message, but did not report a specific reason. Check the
address and try again. If it still fails, contact your system administrator.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma'> <
mailgate-outbound.protus.com #5.0.0 X-Spam-Firewall; Name service error for
name=protusrt.com type=A: Host not found><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>And what about this URL? To get to the RT panel, the url is
actulaty <a href="http://localhost/">http://localhost</a> …. There is no
/rt<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Does that make a difference>?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><st1:PersonName w:st="on"><b><font size=2 color="#000033"
face=Verdana><span style='font-size:10.0pt;font-family:Verdana;color:#000033;
font-weight:bold'>Nelson Pereira</span></font></b></st1:PersonName> <font
size=1 color="#000033" face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:#000033'><br>
Senior Network Administrator <br>
<br>
Protus IP Solutions Inc. <br>
<a href="mailto:npereira@protus.com">npereira@protus.com</a> <br>
phone: 613.733.0000 ext.528 <br>
MyFax: 613.822.5083 <br>
<a href="http://www.myfax.com">www.myfax.com</a> <br>
<br>
Refer your friends and colleagues to MyFax! <br>
<a href="http://www.myfax.com/referral_program.asp" target="_blank">Click
here for more information.</a> </span></font><o:p></o:p></p>
</td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://www.myfax.com"><span
style='text-decoration:none'><img border=0 width=233 height=60
id="_x0000_i1025" src="cid:image001.gif@01C8902D.1FC37390" alt=www.MyFax.com></span></a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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