Why PHP RT is PERL !!!!<br><br><div><span class="gmail_quote">2008/4/3, Nelson Pereira <<a href="mailto:npereira@protus.com">npereira@protus.com</a>>:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="EN-US">
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<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">I'm not sure… I'm
having a big cryssis here with my Cisco 6500's so I have to drop this
until Monday probably, </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">So Monday, I will re-install RHEL4 on it
with mysql and PHP from RHEL4 and I'll start from scratch again…</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Talk to you later</span></font></p><span class="q">
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
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<p style="margin-bottom: 12pt;"><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
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<p><b><font color="#000033" face="Verdana" size="2"><span style="font-size: 10pt; font-family: Verdana; color: rgb(0, 0, 51); font-weight: bold;">Nelson Pereira</span></font></b><font color="navy"><span style="color: navy;"> </span></font><font color="#000033" face="Verdana" size="1"><span style="font-size: 7.5pt; font-family: Verdana; color: rgb(0, 0, 51);"><br>
Senior Network Administrator <br>
<br>
Protus IP Solutions Inc. <br>
<a href="mailto:npereira@protus.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">npereira@protus.com</a> <br>
phone: 613.733.0000 ext.528 <br>
MyFax: 613.822.5083 <br>
<a href="http://www.myfax.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.myfax.com</a> <br>
<br>
Refer your friends and colleagues to MyFax! <br>
<a href="http://www.myfax.com/referral_program.asp" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Click
here for more information.</a> </span></font><font color="navy"><span style="color: navy;"></span></font></p>
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<p><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"><a href="http://www.myfax.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"><span style="text-decoration: none;"><img src="cid:image001.gif@01C89599.0FCC47C0" alt="www.MyFax.com" border="0" height="60" width="233"></span></a></span></font></p>
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<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> Torsten Brumm
[mailto:<a href="mailto:torsten.brumm@googlemail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">torsten.brumm@googlemail.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, April 03, 2008
2:14 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Nelson
Pereira<br>
<b><span style="font-weight: bold;">Cc:</span></b> Drew Barnes;
<a href="mailto:rt-users@lists.bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rt-users@lists.bestpractical.com</a><div><span class="e" id="q_1191599d21ec98e4_3"><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] New
install (second chance)</span></div></span></font></p>
</div><div><span class="e" id="q_1191599d21ec98e4_5">
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Hi Nelson,<br>
<br>
just googled for your error message. are you sure you enabled mysql with innodb
support???<br>
<br>
Btw, can you explain more in detail how you have done your setup?<br>
<br>
is the mysql from the lamp or from the distro? how does your my.cnf looks like?<br>
<br>
Torsten</span></font></p>
<div>
<p><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">2008/4/3, Nelson Pereira
<<a href="mailto:npereira@protus.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">npereira@protus.com</a>>:</span></font></span></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Ok, the install seems to have gone well with :<br>
<br>
./configure --with-web-user=apache --with-web-group=apache --with-mysql<br>
<br>
<br>
But now the make initialize-database reports errors...:<br>
<br>
[root@netnet-ems rt-3.6.6]# make initialize-database<br>
/usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba root<br>
--prompt-for-dba-password<br>
In order to create or update your RT database,this script needs to<br>
connect to your mysql instance on localhost as root.<br>
Please specify that user's database password below. If the user has no<br>
database<br>
password, just press return.<br>
<br>
Password:<br>
Now creating a database for RT.<br>
Creating mysql database rt3.<br>
Now populating database schema.<br>
Creating database schema.<br>
Transactions not supported by database at<br>
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DBI.pm line<br>
1668, <SCHEMA> line 463.<br>
make: *** [initialize-database] Error 2<br>
[root@netnet-ems rt-3.6.6]#<br>
<br>
<br>
<br>
I am running MySQL, here is what phpinfo states:<br>
mysql<br>
MySQL Support enabled<br>
Active Persistent Links 0<br>
Active Links 0<br>
Client API version 5.0.42<br>
MYSQL_MODULE_TYPE external<br>
MYSQL_SOCKET /var/lib/mysql/mysql.sock<br>
MYSQL_INCLUDE -I/usr/include/mysql<br>
MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
Nelson Pereira<br>
Senior Network Administrator<br>
<br>
Protus IP Solutions Inc.<br>
<a href="mailto:npereira@protus.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">npereira@protus.com</a><br>
<br>
phone: 613.733.0000 ext.528<br>
MyFax: 613.822.5083<br>
<a href="http://www.myfax.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.myfax.com</a><br>
<br>
<br>
Refer your friends and colleagues to MyFax!<br>
Click here for more
information. <a href="http://www.MyFax.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.MyFax.com</a><br>
<br>
-----Original Message-----<br>
From: Drew Barnes [mailto:<a href="mailto:barnesaw@ucrwcu.rwc.uc.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">barnesaw@ucrwcu.rwc.uc.edu</a>]<br>
<br>
Sent: Thursday, April 03, 2008 11:55 AM<br>
To: Nelson Pereira<br>
Cc: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] New install (second chance)<br>
<br>
my configure was:<br>
./configure --prefix=/usr/local/rt3 --with-web-user=apache<br>
--with-web-group=apache --with-db-rt-pass=xxxxxxxxx --with-mysql<br>
<br>
That installs in /usr/local/rt3, that apache is the user and group that<br>
runs my webserver, specifies the password that rt_user connects to the<br>
database with, using mysql.<br>
<br>
A full list of options is available with ./configure --help<br>
<br>
<br>
Nelson Pereira wrote:<br>
> I don't even know what flags to use...?!?<br>
><br>
><br>
><br>
> Nelson Pereira<br>
><br>
> Refer your friends and colleagues to MyFax!<br>
> Click here for more information. <a href="http://www.MyFax.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.MyFax.com</a><br>
><br>
> -----Original Message-----<br>
> From: Drew Barnes [mailto:<a href="mailto:barnesaw@ucrwcu.rwc.uc.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">barnesaw@ucrwcu.rwc.uc.edu</a>]<br>
> Sent: Thursday, April 03, 2008 11:13 AM<br>
> To: Nelson Pereira<br>
> Cc: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rt-users@lists.bestpractical.com</a><br>
> Subject: Re: [rt-users] New install (second chance)<br>
><br>
> # cat README | grep configure<br>
> 2 Run the "configure" script.<br>
> ./configure --help to see
the list of options<br>
> ./configure (with the flags
you want)<br>
><br>
><br>
> Nelson Pereira wrote:<br>
><br>
>> Hi,<br>
>><br>
>><br>
>><br>
>> Trying this install again but this time with a RHEL4 box.<br>
>><br>
>> Downloaded the tar.gz, unpacked, installed all perl modules, testdeps<br>
<br>
>> all is fine... Then:<br>
>><br>
>> Here is the output of ./configure and ./make install<br>
>><br>
>> Can someone tell me what my problem is and how to fix it?<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> [root@netnet-ems rt-3.6.6]#<br>
>><br>
>> [root@netnet-ems rt-3.6.6]#<br>
>><br>
>> [root@netnet-ems rt-3.6.6]# ./configure<br>
>><br>
>> checking for a BSD-compatible install... /usr/bin/install -c<br>
>><br>
>> checking for gawk... gawk<br>
>><br>
>> checking for perl... /usr/bin/perl<br>
>><br>
>> checking for chosen layout... RT3<br>
>><br>
>> checking if user www exists... not found<br>
>><br>
>> checking if user www-data exists... not found<br>
>><br>
>> checking if user apache exists... found<br>
>><br>
>> checking if group www exists... not found<br>
>><br>
>> checking if group www-data exists... not found<br>
>><br>
>> checking if group apache exists... found<br>
>><br>
>> checking if group rt3 exists... not found<br>
>><br>
>> checking if group rt exists... not found<br>
>><br>
>> checking if group apache exists... found<br>
>><br>
>> checking if database name is valid... yes<br>
>><br>
>> configure: creating ./config.status<br>
>><br>
>> config.status: creating sbin/rt-dump-database<br>
>><br>
>> config.status: creating sbin/rt-setup-database<br>
>><br>
>> config.status: creating sbin/rt-test-dependencies<br>
>><br>
>> config.status: creating bin/mason_handler.fcgi<br>
>><br>
>> config.status: creating bin/mason_handler.scgi<br>
>><br>
>> config.status: creating bin/standalone_httpd<br>
>><br>
>> config.status: creating bin/rt-crontool<br>
>><br>
>> config.status: creating bin/rt-mailgate<br>
>><br>
>> config.status: creating bin/rt<br>
>><br>
>> config.status: creating Makefile<br>
>><br>
>> config.status: creating etc/RT_Config.pm<br>
>><br>
>> config.status: creating lib/RT.pm<br>
>><br>
>> config.status: creating bin/mason_handler.svc<br>
>><br>
>> config.status: creating bin/webmux.pl<br>
>><br>
>> [root@netnet-ems rt-3.6.6]# make install<br>
>><br>
>> mkdir -p //opt/rt3/etc<br>
>><br>
>> cp etc/RT_Config.pm //opt/rt3/etc/RT_Config.pm<br>
>><br>
>> [ -f //opt/rt3/etc/RT_SiteConfig.pm ] || cp etc/RT_SiteConfig.pm<br>
>> //opt/rt3/etc/RT_SiteConfig.pm<br>
>><br>
>> chgrp apache //opt/rt3/etc/RT_Config.pm<br>
>><br>
>> chown root //opt/rt3/etc/RT_Config.pm<br>
>><br>
>> chgrp apache //opt/rt3/etc/RT_SiteConfig.pm<br>
>><br>
>> chown root //opt/rt3/etc/RT_SiteConfig.pm<br>
>><br>
>> Installed configuration. about to install rt in /opt/rt3<br>
>><br>
>> mkdir -p //opt/rt3/var/log<br>
>><br>
>> mkdir -p //opt/rt3/var/mason_data<br>
>><br>
>> mkdir -p //opt/rt3/var/mason_data/cache<br>
>><br>
>> mkdir -p //opt/rt3/var/mason_data/etc<br>
>><br>
>> mkdir -p //opt/rt3/var/mason_data/obj<br>
>><br>
>> mkdir -p //opt/rt3/var/session_data<br>
>><br>
>> mkdir -p //opt/rt3/share/html<br>
>><br>
>> mkdir -p //opt/rt3/local/html<br>
>><br>
>> mkdir -p //opt/rt3/local/etc<br>
>><br>
>> mkdir -p //opt/rt3/local/lib<br>
>><br>
>> mkdir -p //opt/rt3/local/po<br>
>><br>
>> [ -d //opt/rt3/lib ] || mkdir -p //opt/rt3/lib<br>
>><br>
>> cp -rp lib/* //opt/rt3/lib<br>
>><br>
>> mkdir -p //opt/rt3/etc<br>
>><br>
>> cp -rp \<br>
>><br>
>> etc/acl.* \<br>
>><br>
>> etc/initialdata \<br>
>><br>
>> etc/schema.* \<br>
>><br>
>> //opt/rt3/etc<br>
>><br>
>> mkdir -p //opt/rt3/bin<br>
>><br>
>> chmod +x bin/rt-mailgate \<br>
>><br>
>> bin/rt-crontool<br>
>><br>
>> cp -rp \<br>
>><br>
>> bin/rt-mailgate \<br>
>><br>
>> bin/mason_handler.fcgi
\<br>
>><br>
>> bin/mason_handler.scgi
\<br>
>><br>
>> bin/standalone_httpd \<br>
>><br>
>> bin/mason_handler.svc
\<br>
>><br>
>> bin/rt \<br>
>><br>
>> bin/webmux.pl \<br>
>><br>
>> bin/rt-crontool \<br>
>><br>
>> //opt/rt3/bin<br>
>><br>
>> mkdir -p //opt/rt3/sbin<br>
>><br>
>> chmod +x \<br>
>><br>
>> sbin/rt-dump-database
\<br>
>><br>
>> sbin/rt-setup-database
\<br>
>><br>
>>
sbin/rt-test-dependencies<br>
>><br>
>> cp -rp \<br>
>><br>
>> sbin/rt-dump-database
\<br>
>><br>
>> sbin/rt-setup-database
\<br>
>><br>
>>
sbin/rt-test-dependencies \<br>
>><br>
>> //opt/rt3/sbin<br>
>><br>
>> [ -d //opt/rt3/share/html ] || mkdir -p //opt/rt3/share/html<br>
>><br>
>> cp -rp ./html/* //opt/rt3/share/html<br>
>><br>
>> cp -rp ./local/html/* //opt/rt3/local/html<br>
>><br>
>> cp: cannot stat `./local/html/*': No such file or directory<br>
>><br>
>> make: [local-install] Error 1 (ignored)<br>
>><br>
>> cp -rp ./local/po/* //opt/rt3/local/po<br>
>><br>
>> cp: cannot stat `./local/po/*': No such file or directory<br>
>><br>
>> make: [local-install] Error 1 (ignored)<br>
>><br>
>> cp -rp ./local/etc/* //opt/rt3/local/etc<br>
>><br>
>> cp: cannot stat `./local/etc/*': No such file or directory<br>
>><br>
>> make: [local-install] Error 1 (ignored)<br>
>><br>
>> # RT 3.0.0 - RT 3.0.2 would accidentally create a file instead of a<br>
>><br>
> dir<br>
><br>
>> [ -f //opt/rt3/share/doc ] && rm //opt/rt3/share/doc<br>
>><br>
>> make: [doc-install] Error 1 (ignored)<br>
>><br>
>> [ -d //opt/rt3/share/doc ] || mkdir -p //opt/rt3/share/doc<br>
>><br>
>> cp -rp ./README //opt/rt3/share/doc<br>
>><br>
>> # Make the libraries readable<br>
>><br>
>> chmod 0755 //opt/rt3<br>
>><br>
>> chown -R root //opt/rt3/lib<br>
>><br>
>> chgrp -R bin //opt/rt3/lib<br>
>><br>
>> chmod
-R u+rwX,go-w,go+rX //opt/rt3/lib<br>
>><br>
>> chmod 0755 //opt/rt3/bin<br>
>><br>
>> chmod 0755 //opt/rt3/bin<br>
>><br>
>> chmod 0755 //opt/rt3/etc<br>
>><br>
>> chmod 0500 //opt/rt3/etc/*<br>
>><br>
>> #TODO: the config file should probably be able to have its<br>
>><br>
>> # owner set separately from the binaries.<br>
>><br>
>> chown -R root //opt/rt3/etc<br>
>><br>
>> chgrp -R apache //opt/rt3/etc<br>
>><br>
>> chmod 0550 //opt/rt3/etc/RT_Config.pm<br>
>><br>
>> chmod 0550 //opt/rt3/etc/RT_SiteConfig.pm<br>
>><br>
>> # Make the interfaces executable<br>
>><br>
>> chown root //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate<br>
>> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool<br>
>> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi<br>
>> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc<br>
>><br>
>> chgrp apache //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate<br>
>> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool<br>
>> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi<br>
>> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc<br>
>><br>
>> chmod 0755 //opt/rt3/bin/webmux.pl
//opt/rt3/bin/rt-mailgate<br>
>> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool<br>
>> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi<br>
>> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc<br>
>><br>
>> # Make the web ui readable by all.<br>
>><br>
>> chmod
-R u+rwX,go-w,go+rX //opt/rt3/share/html
\<br>
>><br>
>>
//opt/rt3/local/html \<br>
>><br>
>>
//opt/rt3/local/po<br>
>><br>
>> chown -R root //opt/rt3/share/html \<br>
>><br>
>>
//opt/rt3/local/html<br>
>><br>
>> chgrp -R bin //opt/rt3/share/html \<br>
>><br>
>>
//opt/rt3/local/html<br>
>><br>
>> # Make the web ui's data dir writable<br>
>><br>
>> chmod 0770 //opt/rt3/var/mason_data
\<br>
>><br>
>>
//opt/rt3/var/session_data<br>
>><br>
>> chown -R apache
//opt/rt3/var/mason_data \<br>
>><br>
>>
//opt/rt3/var/session_data<br>
>><br>
>> chgrp -R apache
//opt/rt3/var/mason_data \<br>
>><br>
>>
//opt/rt3/var/session_data<br>
>><br>
>> Congratulations. RT has been installed.<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> You must now configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.<br>
>><br>
>><br>
>><br>
>> (You will definitely need to set RT's database password in<br>
>><br>
>> /opt/rt3/etc/RT_SiteConfig.pm before continuing. Not doing so could<br>
be<br>
>><br>
>> very dangerous. Note that you do not have to manually add a<br>
>><br>
>> database user or set up a database for RT. These actions
will be<br>
>><br>
>> taken care of in the next step.)<br>
>><br>
>><br>
>><br>
>> After that, you need to initialize RT's database by running<br>
>><br>
>> 'make initialize-database'<br>
>><br>
>> [root@netnet-ems rt-3.6.6]# make initialize-database<br>
>><br>
>> /usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba<br>
>> root --prompt-for-dba-password<br>
>><br>
>> In order to create or update your RT database,this script needs to<br>
>> connect to your mysql instance on localhost as root.<br>
>><br>
>> Please specify that user's database password below. If the user has<br>
no<br>
>><br>
><br>
><br>
>> database<br>
>><br>
>> password, just press return.<br>
>><br>
>><br>
>><br>
>> Password:<br>
>><br>
>> Now creating a database for RT.<br>
>><br>
>> Creating mysql database rt3.<br>
>><br>
>> Now populating database schema.<br>
>><br>
>> Creating database schema.<br>
>><br>
>> Transactions not supported by database at<br>
>> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DBI.pm line<br>
>> 1668, <SCHEMA> line 463.<br>
>><br>
>> make: *** [initialize-database] Error 2<br>
>><br>
>> [root@netnet-ems rt-3.6.6]#<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> *Nelson Pereira*<br>
>> Senior Network Administrator<br>
>><br>
>> Protus IP Solutions Inc.<br>
>> <a href="mailto:npereira@protus.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">npereira@protus.com</a>
<mailto:<a href="mailto:npereira@protus.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">npereira@protus.com</a>><br>
>> phone: 613.733.0000 ext.528<br>
>> MyFax: 613.822.5083<br>
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://rtbook.bestpractical.com</a></span></font></p>
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<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><br>
<br clear="all">
<br>
-- <br>
MFG<br>
<br>
Torsten Brumm<br>
<br>
<a href="http://www.torsten-brumm.de" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.torsten-brumm.de</a> </span></font></p>
</span></div></div>
</div>
</blockquote></div><br><br clear="all"><br>-- <br>MFG<br><br>Torsten Brumm<br><br><a href="http://www.torsten-brumm.de">http://www.torsten-brumm.de</a>