<html>
<head>
<style>
.hmmessage P
{
margin:0px;
padding:0px
}
body.hmmessage
{
FONT-SIZE: 10pt;
FONT-FAMILY:Tahoma
}
</style>
</head>
<body class='hmmessage'>
Hi Mike,<br><br>I have installed the ExternalAuth extention,<br><br>I now get this error on trying to log in :<br><br>What do you think ?<br><br>Cheers,<br><br>Andy<br>==============================<br><p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b>System error</b></font></p>
<table border="0" cellpadding="1" cellspacing="0">
<tbody><tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error:</b> </font></td>
<td align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">install_driver(DBI_DRIVER)
failed: Can't locate DBD/DBI_DRIVER.pm in @INC (@INC contains:
/usr/local/share/request-tracker3.6/lib
/usr/share/request-tracker3.6/lib /etc/perl /usr/local/lib/perl/5.8.8
/usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .
/etc/apache2) at (eval 279) line 3.<br><br>Stack:<br> [(eval 279):3]<br> [/usr/lib/perl5/DBI.pm:614]<br> [/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:1088]<br> [/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:760]<br> [/usr/share/request-tracker3.6/html/Callbacks/ExternalAuth/autohandler/Auth:61]<br> [/usr/share/request-tracker3.6/html/Elements/Callback:85]<br> [/usr/share/request-tracker3.6/html/autohandler:240]<br>Perhaps the DBD::DBI_DRIVER perl module hasn't been fully installed,<br>or perhaps the capitalisation of 'DBI_DRIVER' isn't right.<br>Available drivers: DBM, ExampleP, File, Gofer, Pg, Proxy, Sponge, mysql.<br> at /usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm line 1088<br></font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">
<table border="0" cellpadding="0" cellspacing="0">
<tbody><tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><br></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>98:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"># whether they should generate a full stack trace (confess() and cluck())</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>99:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"># or simply report the caller's package (croak() and carp()), respectively.</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>100:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"># confess() and croak() die, carp() and cluck() warn.</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>101:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><br></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>102:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><font color="red">sub croak { die shortmess @_ }</font></font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>103:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">sub confess { die longmess @_ }</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>104:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">sub carp { warn shortmess @_ }</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>105:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">sub cluck { warn longmess @_ }</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>106:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><br></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><br></td>
</tr>
</tbody></table>
</font></td>
</tr>
<tr>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>code stack:</b> </font></td>
<td align="left" nowrap="nowrap" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">
/usr/share/perl/5.8/Carp.pm:102<br>
/usr/lib/perl5/DBI.pm:768<br>
/usr/lib/perl5/DBI.pm:614<br>
/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:1088<br>
/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:760<br>
/usr/share/request-tracker3.6/html/Callbacks/ExternalAuth/autohandler/Auth:61<br>
/usr/share/request-tracker3.6/html/Elements/Callback:85<br>
/usr/share/request-tracker3.6/html/autohandler:240<br>
</font></td>
</tr>
</tbody></table>
<a href="http://itsupport.wendom.local/rt/#raw">raw error</a><br>
=============================<br><br>> Date: Thu, 3 Apr 2008 11:40:29 +0100<br>> From: mike.peachey@jennic.com<br>> To: andrew.fay@hotmail.co.uk; rt-users@lists.bestpractical.com<br>> Subject: Re: [rt-users] LDAP<br>> <br>> andrew fay wrote:<br>> > oh i think i misunderstood the method part there,<br>> > <br>> > I have<br>> > <br>> > Set($AuthMethods, ['LDAP', 'Internal']);<br>> > <br>> > Set up as my method, is this ok to access another machine with active <br>> > directory on our internal network ?<br>> <br>> Yes, but it's not what I meant by method.. see the post I just fired off <br>> a second a go (when it turns up on the list) regarding the three methods <br>> on the LDAP wiki page.<br>> <br>> -- <br>> Kind Regards,<br>> <br>> __________________________________________________<br>> <br>> Mike Peachey, IT<br>> Tel: +44 114 281 2655<br>> Fax: +44 114 281 2951<br>> Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK<br>> Comp Reg No: 3191371 - Registered In England<br>> http://www.jennic.com<br>> __________________________________________________<br><br /><hr />Try Messenger on your mobile. <a href='http://mobile.uk.msn.com/pc/messenger.aspx ' target='_new'>Text MSN to 63463 Now.</a></body>
</html>