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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Not sure if this is the option I want, but here is what I
need.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have all emails from a specific Email address going to an
UnAssigned queue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I need to set this up so that when I ticket is created in
this queue, to send a notification to a group of privileged users.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>How could I do this?<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color="#000033" face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:#000033;font-weight:bold'>Nelson
Pereira</span></font></b> <font size=1 color="#000033" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#000033'><br>
Senior Network Administrator <br>
<br>
Protus IP Solutions Inc. <br>
<a href="mailto:npereira@protus.com">npereira@protus.com</a> <br>
phone: 613.733.0000 ext.528 <br>
MyFax: 613.822.5083 <br>
<a href="http://www.myfax.com">www.myfax.com</a> <br>
<br>
Refer your friends and colleagues to MyFax! <br>
<a href="http://www.myfax.com/referral_program.asp" target="_blank">Click
here for more information.</a> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://www.myfax.com"><span
style='text-decoration:none'><img border=0 width=233 height=60
id="_x0000_i1025" src="cid:image001.gif@01C89A3A.5552CE90" alt=www.MyFax.com></span></a><o:p></o:p></span></font></p>
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