You could just make the Autoreply template blank. No email will be sent.<br><br><div class="gmail_quote">On Mon, Apr 14, 2008 at 4:20 PM, Kevin Murphy <<a href="mailto:murphy@genome.chop.edu">murphy@genome.chop.edu</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">When creating large numbers of tickets via Tools/Offline, is there a<br>
good way of disabling associated mail notification? I'm using RT<br>
<a href="http://3.6.6." target="_blank">3.6.6.</a> In 2006, Jesse suggested using a temporary override template (in<br>
my case named 'Admin Correspondence') hardwired to a nobody address.<br>
<br>
It would be great to have a checkbox on the Tools/Offline page to<br>
"disable mail notification". Anything else is going to be potentially<br>
disruptive of normal RT usage.<br>
<br>
Maybe there's no good way to do this. Not knowing anything about RT<br>
internals, it seems like the "right" RT implementation of this might<br>
require something like per-session scrips, the ability to override<br>
global (and queue) scrips, and possibly even a new privilege. Ugh.<br>
<br>
-Kevin Murphy<br>
<br>
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</blockquote></div><br>