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The problem was the the RT_Config.pm file was overwritten and needed to have the rt user password reset.<div><br></div><div>-Matt<br><br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>Matt Grosland</div><div>Manager of IT</div><div>Dept of Recording Industry</div><div>Middle Tennessee State University</div><div>(615) 494-8997</div><div><a href="mailto:grosland@mtsu.edu">grosland@mtsu.edu</a></div></div></div></span> </div><br></div></body></html>