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<DIV dir=ltr align=left><SPAN class=046403411-01052008><FONT face=Arial
color=#0000ff size=2>Tried a couple more things still no luck.. anyone else have
any advice?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=046403411-01052008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=046403411-01052008><FONT face=Arial
color=#0000ff size=2>Thanks</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=046403411-01052008><FONT face=Arial
color=#0000ff size=2>Bob</FONT></SPAN></DIV></FONT></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Bob
Duff<BR><B>Sent:</B> Tuesday, April 29, 2008 5:00 PM<BR><B>To:</B>
'rt-users@lists.bestpractical.com'<BR><B>Subject:</B> [rt-users] RT 3.6.6
Install .. stuck on Apache configuration<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=406510720-29042008><FONT face=Arial size=2>I'm have installed
RT 3.6 successfully from source but there is a configuration problem I can't
seem to find. I get the following error when I pull up my
url:</FONT></SPAN></DIV>
<DIV><SPAN class=406510720-29042008>
<H1>RT: Request Tracker</H1>
<H2>You're almost there!</H2>
<P>You haven't yet configured your webserver to run RT.</P>
<P>You appear to have installed RT's web interface correctly, but haven't yet
configured your web server to "run" the RT server which powers the web
interface.</P>
<P>The next step is to edit your webserver's configuration file to instruct it
to use RT's <B>mod_perl</B> , <B>fastcgi</B> or <B>speedycgi</B>
handler.</P></SPAN></DIV>
<DIV><SPAN class=406510720-29042008><FONT face=Arial
size=2>______________________________________________________________________________________________________________</FONT></SPAN></DIV>
<DIV><SPAN class=406510720-29042008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=406510720-29042008><FONT face=Arial size=2>Here are my
configuration files:</FONT></SPAN></DIV>
<DIV><SPAN class=406510720-29042008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=406510720-29042008><FONT face=Arial size=2><STRONG>httpd.conf
virtual host section for rt:</STRONG></FONT></SPAN></DIV>
<DIV><SPAN class=406510720-29042008>
<P><FONT size=2><VirtualHost *></FONT></P>
<P><FONT size=2>ServerName rt.covista.com</FONT></P>
<P><FONT size=2>DocumentRoot /opt/rt3/share/html</FONT></P>
<P><FONT size=2>AddDefaultCharset UTF-8</FONT></P>
<P><FONT size=2>PerlModule Apache::DBI</FONT></P>
<P><FONT size=2>PerlRequire /opt/rt3/bin/webmux.pl</FONT></P>
<P><FONT size=2><Location /rt3></FONT></P>
<P><FONT size=2>SetHandler perl-script</FONT></P>
<P><FONT size=2>PerlHandler RT::Mason</FONT></P>
<P><FONT size=2></Location></FONT></P>
<P><FONT size=2></VirtualHost></FONT></P>
<P><FONT size=2></FONT> </P>
<P><SPAN class=406510720-29042008><FONT face=Arial
size=2>RT_<STRONG>SiteConfig.pm</STRONG></FONT></SPAN></P><SPAN
class=406510720-29042008><FONT size=2>
<P># Any configuration directives you include here will override # RT's default
configuration file, RT_Config.pm # # To include a directive here, just copy the
equivalent statement # from RT_Config.pm and change the value. We've included a
single # sample value below.</P>
<P>#</P>
<P># This file is actually a perl module, so you can include valid # perl code,
as well.</P>
<P>#</P>
<P># The converse is also true, if this file isn't valid perl, you're # going to
run into trouble. To check your SiteConfig file, use # this comamnd:</P>
<P>#</P>
<P># perl -c /path/to/your/etc/RT_SiteConfig.pm</P>
<P>Set( $rtname, 'covista');</P>
<P>Set($Organization, "rt.covista.com");</P>
<P>Set($Timezone, 'US/Eastern');</P>
<P>Set($WebBaseURL, "</FONT><A href="http://rt.covista.com/"><U><FONT
color=#0000ff size=2>http://rt.covista.com</U></FONT></A><FONT size=2>");
</FONT></P>
<P><FONT size=2>Set($Webpath, "/rt3"); </FONT></P>
<P><FONT size=2>Set($CorrespondAddress, <A
href="mailto:'correspond@rt.covista.com'">'correspond@rt.covista.com'</A>);
</FONT></P>
<P><FONT size=2>Set($CommentAddress, <A
href="mailto:'comment@rt.covista.com'">'comment@rt.covista.com'</A>);
</FONT></P>
<P><FONT size=2>Set($logToSyslog, ''); </FONT></P>
<P><FONT size=2>Set($logToFile, 'debug');</FONT></P>
<P><FONT size=2> Set($LogDir, '/var/log'); </FONT></P>
<P><FONT size=2>Set($LogToFileNamed , "rt.log"); </FONT></P>
<P><FONT size=2>Set($OwnerEmail, <A
href="mailto:admin@covista.com">admin@covista.com</A>); </FONT></P>
<P><FONT size=2>Set($MyTicketsLength, 20); </FONT></P>
<P><FONT size=2>Set($SendmailPath , "/usr/sbin/sendmail"); </FONT></P>
<P><FONT size=2>Set($SendmailArguments , "-oi -t");</FONT></P>
<P><FONT size=2> 1;</P></FONT></SPAN></SPAN></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=406510720-29042008>_____________________________________________________________________________________________________</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=406510720-29042008></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=406510720-29042008>Anyone see something
I should have caught here? If not any tips on how to resolve this
problem?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=406510720-29042008></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=406510720-29042008>Thanks</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=406510720-29042008></SPAN></FONT><SPAN
class=515070213-11022008><FONT face=Arial size=2><SPAN
class=515070213-11022008><FONT face=Arial size=2>Bob Duff</FONT></SPAN></DIV>
<DIV><SPAN class=515070213-11022008><FONT face=Arial size=2></FONT></SPAN></DIV>
<DIV><SPAN class=515070213-11022008><FONT face=Arial size=2></FONT></SPAN></DIV>
<DIV><SPAN class=515070213-11022008><FONT face=Arial
size=2></FONT></SPAN></DIV></FONT></SPAN>
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