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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Anyone have an idea about the issue I am
having?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'>Nelson<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Nelson Pereira<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, April 29, 2008 2:52
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Link issues in
the Tickets section (ie: static search)</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve noticed a problem that I’m unsure when it
actually started.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When you click on the Tickets link (<a
href="https://domain.com/Search/Build.html">https://domain.com/Search/Build.html</a>)
at the top of the page in RT at a glance,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When you click on one of the tickets that show up, the link
is wrong, hence brings you to a page cannot be displayed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The link looks like this: https://ticket/Display.html?id=143<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When it should look like this: <a
href="https://domain.com/Ticket/Display.html?id=143">https://domain.com/Ticket/Display.html?id=143</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Notice the host part missing and the “t” is
suppose to be Capitalized.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Anyone can tell me how I can fix this? This seams to be an
issue with the search I think or something.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color="#000033" face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:#000033;font-weight:bold'>Nelson
Pereira</span></font></b> <font size=1 color="#000033" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#000033'><br>
Senior Network Administrator <br>
<br>
Protus IP Solutions Inc. <br>
<a href="mailto:npereira@protus.com">npereira@protus.com</a> <br>
phone: 613.733.0000 ext.528 <br>
MyFax: 613.822.5083 <br>
<a href="http://www.myfax.com">www.myfax.com</a> <br>
<br>
Refer your friends and colleagues to MyFax! <br>
<a href="http://www.myfax.com/referral_program.asp" target="_blank">Click
here for more information.</a> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="http://www.myfax.com"><span
style='text-decoration:none'><img border=0 width=233 height=60
id="_x0000_i1025" src="cid:image001.gif@01C8AB7E.9DD37890" alt=www.MyFax.com></span></a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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