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<TITLE>RE: [rt-users] Having trouble installing 3.7.85 on fc8</TITLE>
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<P><FONT SIZE=2>Are there any errors in the RT log? I found it useful to enable debug in a similar situation like you have:<BR>
<BR>
Try adding the following lines in your RT_SiteConfig.pm if you don't have them yet:<BR>
<BR>
Set($LogToFile , 'debug');<BR>
Set($LogDir, '/opt/rt3/var/log');<BR>
Set($LogToFileNamed , "rt.log");<BR>
<BR>
File "rt.log" must be writable by your http daemon.<BR>
<BR>
Thanks,<BR>
<BR>
Alan<BR>
<BR>
-----Original Message-----<BR>
From: rt-users-bounces@lists.bestpractical.com on behalf of Elbert Lai<BR>
Sent: Thu 5/8/2008 10:18 PM<BR>
To: rt-users@lists.bestpractical.com<BR>
Subject: [rt-users] Having trouble installing 3.7.85 on fc8<BR>
<BR>
I've been able to get as far as the page that says:<BR>
<BR>
<BR>
<BR>
You're almost there!<BR>
<BR>
<BR>
<BR>
You haven't yet configured your webserver to run RT<BR>
<BR>
You appear to have installed RT's web interface correctly, but haven't yet<BR>
configured your web server to "run" the RT server which powers the web<BR>
interface.<BR>
<BR>
The next step is to edit your webserver's configuration file to instruct it<BR>
to use RT's mod_perl, fastcgi or speedycgi handler.<BR>
<BR>
<BR>
<BR>
I'm trying to configure it to use mod_perl but having no luck so far.<BR>
<BR>
<BR>
<BR>
Here's my /etc/httpd/conf.d/rt3.conf. As far as I can tell, I'm referring to<BR>
mod_perl, and when I restart the httpd daemon, it tells me that mod_perl is<BR>
already loaded.<BR>
<BR>
<BR>
<BR>
I'd appreciate any insight.<BR>
<BR>
<BR>
<BR>
Thanks,<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
>>>>>>>>>>>>>>><BR>
<BR>
Alias /rt3 "//opt/rt3/share/html"<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
LoadModule perl_module mod_perl.so<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
PerlModule Apache::DBI<BR>
<BR>
PerlRequire /usr/sbin/webmux.pl<BR>
<BR>
<Directory /opt/rt3/share/html><BR>
<BR>
AllowOverride All<BR>
<BR>
Options ExecCGI FollowSymLinks<BR>
<BR>
<IfModule mod_access.c><BR>
<BR>
Order allow,deny<BR>
<BR>
Allow from all<BR>
<BR>
</IfModule><BR>
<BR>
</Directory><BR>
<BR>
<BR>
<BR>
<BR>
<BR>
<Location /rt><BR>
<BR>
RewriteEngine On<BR>
<BR>
RedirectMatch permanent (.*)/$ $1/index.html<BR>
<BR>
AddDefaultCharset UTF-8<BR>
<BR>
SetHandler perl-script<BR>
<BR>
PerlHandler RT::Mason<BR>
<BR>
</Location><BR>
<BR>
<BR>
<BR>
<BR>
<BR>
<VirtualHost localhost><BR>
<BR>
ServerName localhost<BR>
<BR>
DocumentRoot /opt/rt3/share/html<BR>
<BR>
AddDefaultCharset UTF-8<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
# PerlModule Apache2 Apache2::compat<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
PerlModule Apache::DBI<BR>
<BR>
PerlRequire /usr/sbin/webmux.pl<BR>
<BR>
<BR>
<BR>
<BR>
<BR>
<Location /><BR>
<BR>
SetHandler perl-script<BR>
<BR>
PerlHandler RT::Mason<BR>
<BR>
</Location><BR>
<BR>
</VirtualHost><BR>
<BR>
<BR>
<BR>
Elbert Lai<BR>
<BR>
Network Operations Manager<BR>
<BR>
Itiva Networks<BR>
<BR>
530 Lytton Ave<BR>
<BR>
2nd Floor<BR>
<BR>
Palo Alto, CA 94301<BR>
<BR>
650-521-3403 (cell)<BR>
<BR>
650-560-6125 (fax)<BR>
<BR>
elbertlai@itiva.com<BR>
<BR>
<BR>
<BR>
<BR>
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