This is the error I get:<br><br>May 22 17:21:06 diffgeek RT: RT thinks this message may be a bounce (/usr/lib/perl5/vendor_perl/5.8.8/RT/Interface/Email.pm:243)#012<br>May 22 17:21:08 diffgeek RT: Could not record email: Message Bounced (/usr/share/rt3/html/REST/1.0/NoAuth/mail-gateway:75)#012<br>
<br><br><div class="gmail_quote">On Thu, May 22, 2008 at 5:27 PM, IT GUY <<a href="mailto:itinfoguy@gmail.com">itinfoguy@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Dear All,<br><br>Ticket creation failed through e-mail. I have allowed the following rights to the group in that queue:<br><br> CommentOnTicket<br>CreateTicket<br>
ReplyToTicket<br>
SeeQueue<br>ShowTicket<br>
ShowTicketComments<br><br>Is there anything I need to do more, or do have to enable the privileged group to create ticket as well.<br><br>I have checked the e-mail settings as well, I don't think the problem is there.<br>
<br>Regards,<br>Yogesh<br>
</blockquote></div><br>