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If it does not exist yet just create a local directory parallel to your
share directory with following subdirectories:<br>
/opt/rt3/local/etc<br>
/opt/rt3/local/html<br>
/opt/rt3/local/lib<br>
/opt/rt3/local/po<br>
/opt/rt3/local/sbin<br>
<br>
Ben<br>
<br>
<br>
Kevin Freels schrieb:
<blockquote cite="mid:556AE10AFFB7484B833AF9BE7BF9FD3B164141@platypus"
type="cite">
<pre wrap="">Okay, I'm all for that, but I do not have a "local" directory in my
install.
The only places I can locate from the install are:
/etc/rt3 (site config indo)
/usr/local/etc/rt3 (contains an Authen-ExternalAuth dir with
its own RT_SiteConfig.pm for LDAP auth)
/usr/share/rt3 (where the HTML code resides)
Is the "local" my /usr/local/etc/rt3 directory?
I copied over the Create.html to /usr/local/etc/rt3/html/Tickets, mod'd
it, but then got a 404 (since I had to move the original out of the
way). So unless I'm missing something, this didn't work.
I'm still up for a different way to do this other than mod'ing the .html
code....
RT 3.6.5/FC8
....k
-=-=-=-
</pre>
<blockquote type="cite">
<pre wrap="">-----Original Message-----
From: Drew Barnes [<a class="moz-txt-link-freetext" href="mailto:barnesaw@ucrwcu.rwc.uc.edu">mailto:barnesaw@ucrwcu.rwc.uc.edu</a>]
Sent: Tuesday, June 24, 2008 6:04 AM
To: Kevin Freels
Cc: Kenneth Crocker; <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>
Subject: Re: [rt-users] RT Create Ticket display screen
It is best to make modifications in the local tree so that
upgrades don't overwrite your changes.
See <a class="moz-txt-link-freetext" href="http://wiki.bestpractical.com/view/CleanlyCustomizeRT">http://wiki.bestpractical.com/view/CleanlyCustomizeRT</a>
</pre>
</blockquote>
<pre wrap=""><!---->
<...SNIP...>
</pre>
<blockquote type="cite">
<pre wrap="">--
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati
</pre>
</blockquote>
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</blockquote>
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