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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>Greetings all,<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>My RT has been working beautifully for a few months now,
but after the following upgrade, it is prompting me to download a zero length
file, coincidentally named identically to my site name with underscores instead
of periods. The site is installed in a virtualmin environment which
upgrades automatically. <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>The upgrade messages I received are as follows:<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>An update to mysql 5.0.62-1.el4_6 is needed : New version released
This update has been successfully installed.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>An update to mysql-server 5.0.62-1.el4_6 is needed : New version
released This update has been successfully installed.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>An update to perl 5.8.8-6.el4s1_3 is needed : New version released
This update has been successfully installed.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>An update to perl-DBD-MySQL 4.006-1.el4.centos is needed : New
version released This update has been successfully installed.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>An update to php 5.1.6-3.el4s1.9 is needed : New version released
This update has been successfully installed.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>An update to php-cli 5.1.6-3.el4s1.9 is needed : New version
released This update has been successfully installed.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>I have done make testdeps and everything is still
found. My apache configuration hasn’t changed. The database is
still there, and still accessible under the username/password configured in RT.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>There are no errors in the error_log for apache, and the
access log looks like this:<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>216.xxx.xxx.xxx - - [11/Jul/2008:19:42:31 -0500] "GET
/ HTTP/1.1" 200 - "-" "Mozilla/4.0 (compatible; MSIE 7.0;
Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506)"<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>Nothing else gets logged unless PERL is logging somewhere
else that I’m not aware of.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>The file that gets downloaded is example_com when going to <a
href="http://www.example.com" target="_blank">www.example.com</a>. (not,
of course the actual site name.)<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>I have no idea what else to look for. I’ve been doing
google searches for a week now, but I just don’t have anything specific enough
to search for. I know it’s related to the updates, but just can’t find
anything wrong. <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>Any help pointing me in the right direction would be
GREATLY appreciated.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>mw<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
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