<div dir="ltr">Thanks for your response, The Graphviz error is gone after reinstalling but the gnupg error is still there even after installing the library.<br> The package have been installed by using the following command (apt-get install GnuPG-Interface*). but the error logs still show <br>
[Sun Jul 13 18:52:21 2008] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:275)<br>
and I am not able to access the MyRT.html page which is giving the same error.<br><br>Can't call method "Content" on an undefined value at /opt/rt3/share/html/Admin/Global/MyRT.html line 97.
<br><br>Thank you,<br>Abdus Samad<br><br><div class="gmail_quote">On Sun, Jul 13, 2008 at 11:25 PM, <<a href="mailto:chaim.rieger@gmail.com">chaim.rieger@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I would reinstall both<div class="Ih2E3d"><br><p>Sent via BlackBerry from T-Mobile</p></div><p></p><hr align="center" size="2" width="100%"><div class="Ih2E3d"><b>From</b>: "Abdus Samad" <<a href="mailto:mr.samad@gmail.com" target="_blank">mr.samad@gmail.com</a>><br>
</div><b>Date</b>: Sun, 13 Jul 2008 23:25:10 +0500<br><b>To</b>: <<a href="mailto:chaim.rieger@gmail.com" target="_blank">chaim.rieger@gmail.com</a>><br><b>CC</b>: <<a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a>>; <<a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a>><br>
<b>Subject</b>: Re: [rt-users] MyRT Global Page error<br><div><div></div><div class="Wj3C7c"><div dir="ltr">I receive the following errors in debug logs.<br><br>[Sun Jul 13 18:21:49 2008] [debug]: You've enabled GraphViz, but we couldn't load the module: Can't locate GraphViz.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . /etc/apache/ /etc/apache/lib/perl) at /opt/rt3/bin/../lib/RT/Config.pm line 249. (/opt/rt3/bin/../lib/RT/Config.pm:250)<br>
[Sun Jul 13 18:21:49 2008] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:275)<br>
[Sun Jul 13 18:21:55 2008] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:275)<br>
<br>The second one seems to be the problem, any suggestions how to enable the support.? or is there some other problem opening MyRT.html<br><br>Thank you, <br>Abdus Samad<br><br><div class="gmail_quote">On Sun, Jul 13, 2008 at 9:56 PM, <<a href="mailto:chaim.rieger@gmail.com" target="_blank">chaim.rieger@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Turn on debug on rt log and post the error<br> Sent via BlackBerry from T-Mobile<br><br> -----Original Message-----<br>
From: "Abdus Samad" <<a href="mailto:mr.samad@gmail.com" target="_blank">mr.samad@gmail.com</a>><br><br> Date: Sun, 13 Jul 2008 21:46:04<br> To: <<a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a>><br>
Subject: [rt-users] MyRT Global Page error<br><br><br> _______________________________________________<br><a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
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