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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Jake,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I think your apache config needs help. The only reason you’ll
get the “you’re almost there” page is if mason isn’t running in the directory
your index.html file exists in.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If you have RT installed under your document root, you’ll have
to tell apache that mason handles files in that directory. Something like this
should work. This would be in your <virtualdirectory> in httpd.conf<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.25in;margin-bottom:
0in;margin-left:.25in;margin-bottom:.0001pt;background:white'><span
style='font-size:10.0pt;font-family:"Courier New"'> <Location /rt/><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.25in;margin-bottom:
0in;margin-left:.25in;margin-bottom:.0001pt;background:white'><span
style='font-size:10.0pt;font-family:"Courier New"'> AddDefaultCharset
UTF-8<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.25in;margin-bottom:
0in;margin-left:.25in;margin-bottom:.0001pt;background:white'><span
style='font-size:10.0pt;font-family:"Courier New"'> SetHandler
perl-script<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.25in;margin-bottom:
0in;margin-left:.25in;margin-bottom:.0001pt;background:white'><span
style='font-size:10.0pt;font-family:"Courier New"'> PerlHandler RT::Mason<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:.25in;margin-bottom:
0in;margin-left:.25in;margin-bottom:.0001pt;background:white'><span
style='font-size:10.0pt;font-family:"Courier New"'> </Location><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You’re really close…keep trying.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>mw<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Jake<br>
<b>Sent:</b> Wednesday, July 16, 2008 7:04 AM<br>
<b>To:</b> RT-Users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Problems logging in after initial install<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>I've been fiting for days with the install and I finally
seem to have everything running on the server side with no errors, and yet I
can't login...<br>
<br>
When I go to <a href="http://www.mywebaddress.com/rt">www.mywebaddress.com/rt</a>
I get the message stating "You're almost there" and telling me that I
need to configure the site to use mod_perl, fastcgi, etc... when I go to <a
href="http://www.mywebaddress.com/rt/install/index.htm">www.mywebaddress.com/rt/install/index.htm</a>
it asks me to login, but everything I try is invalid...<br>
<br>
It's getting to the point where I just want to scrap the whole project :(<br>
<br>
Where exactly do I tell it that I want to use mod_perl?<br>
<br>
Sorry if this seems like a dumb question...I've been using linux for less than
a month, so I'm still wet behind the ears...<br>
<br>
Jake<br clear=all>
<br>
-- <br>
You know you've been playing Nethack too much when you look both ways down the
corridor, start to sweat... then realize you're looking at your e-mail address.<br>
<br>
if it weren't for fog, the world would have a very sucky framerate<br>
<br>
before there was eve there was evil...and her name was lilith<br>
<br>
tact is for people who aren't witty enough to be sarcastic<br>
<br>
The level of intelligence in the world remains constant while the population
continues to increase <o:p></o:p></p>
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