<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:D="DAV:" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:Z="urn:schemas-microsoft-com:" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Consolas;
        panose-1:2 11 6 9 2 2 4 3 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=EN-CA link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal>                Good morning.  Built a new 3.8.0 install on
Debian and have run into a problem getting WebExternalAuth to work.<o:p></o:p></p>

<p class=MsoNormal>Everything works with it disabled, and I can confirm that
when it is enabled that a valid REMOTE_USER is presented in the environment
variables but RT refuses to pick up on it (or I am missing something that is
different in 3.8 that worked in 3.6) and falls back to internal authentication.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>I see REMOTE_USER = testuser in my environment, and testuser
is setup as username as well as Unix Login in user identity.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Nothing shows up in debug log except for “Successful
login” when I fall back to internal auth.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Any ideas?<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>--<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>--<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>Raymond
Richmond                    phone:(780)492-9327<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>Team
Lead, Network Operations Group fax:(780)492-1729<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>AICT              email:raymond.richmond@ualberta.ca<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>103A
General Services Building<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>Edmonton,
Alberta<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>Canada
T6G 2H1<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>Omnia
mutantur nihil interit<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>This
communication is intended for the use of the recipient to which it is
addressed, and may contain confidential, personal, and/or privileged
information.  Please contact us immediately if you are not the intended
recipient of this communication.  If you are not the intended recipient of this
communication, do not copy, distribute, or take action on it.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'>Any
communication received in error, or subsequent reply, should be deleted or
destroyed.<o:p></o:p></span></p>

<p class=MsoNormal><o:p> </o:p></p>

</div>

</body>

</html>