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I decided to go back and clean out rt3 mysql database and /opt/rt3 but I then noticed these errors when executing make install:<BR>
<BR>
cd: 1: can't cd to local/html<BR>
make: [local-install] Error 2 (ignored)<BR>
cd local/html && find . -type d -name .svn -prune -o -type f -exec /usr/bin/install -c -m 0644 {} /opt/rt3/local/html/{} \;<BR>
cd: 1: can't cd to local/html<BR>
make: [local-install] Error 2 (ignored)<BR>
cd local/po && find . -type d -name .svn -prune -o -type d -exec /usr/bin/install -c -m 0755 -d /opt/rt3/local/po/{} \;<BR>
cd: 1: can't cd to local/po<BR>
make: [local-install] Error 2 (ignored)<BR>
cd local/po && find . -type d -name .svn -prune -o -type f -exec /usr/bin/install -c -m 0644 {} /opt/rt3/local/po/{} \;<BR>
cd: 1: can't cd to local/po<BR>
make: [local-install] Error 2 (ignored)<BR>
cd local/etc && find . -type d -name .svn -prune -o -type d -exec /usr/bin/install -c -m 0755 -d /opt/rt3/local/etc/{} \;<BR>
cd: 1: can't cd to local/etc<BR>
make: [local-install] Error 2 (ignored)<BR>
cd local/etc && find . -type d -name .svn -prune -o -type f -exec /usr/bin/install -c -m 0644 {} /opt/rt3/local/etc/{} \;<BR>
cd: 1: can't cd to local/etc<BR>
make: [local-install] Error 2 (ignored)<BR>
# RT 3.0.0 - RT 3.0.2 would accidentally create a file instead of a dir<BR>
[ -f /opt/rt3/share/doc ] && rm /opt/rt3/share/doc <BR>
make: [doc-install] Error 1 (ignored)<BR>
[ -d /opt/rt3/share/doc ] || /usr/bin/install -c -m 0755 -d /opt/rt3/share/doc<BR>
/usr/bin/install -c -m 0644 ./README /opt/rt3/share/doc/<BR>
<BR>
<BR>
When executing make initialize-database<BR>
<BR>
[Thu Jul 31 23:19:04 2008] [crit]: Plugin Extension-QuickDelete not found in /opt/rt3/local/plugins (/var/www/rt-3.8.0/sbin/../lib/RT.pm:579)<BR>
[Thu Jul 31 23:19:04 2008] [crit]: Can't locate Extension-QuickDelete.pm in @INC (@INC contains: /var/www/rt-3.8.0/sbin/../local/lib /var/www/rt-3.8.0/sbin/../lib /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .) at /var/www/rt-3.8.0/sbin/../lib/RT.pm line 595. (/var/www/rt-3.8.0/sbin/../lib/RT.pm:375)<BR>
Can't locate Extension-QuickDelete.pm in @INC (@INC contains: /var/www/rt-3.8.0/sbin/../local/lib /var/www/rt-3.8.0/sbin/../lib /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .) at /var/www/rt-3.8.0/sbin/../lib/RT.pm line 595.<BR>
make: *** [initialize-database] Error 255<BR>
<BR>
<BR>
I noticed /opt/rt3/local/plugins/ is empty. I think all this maybe related to the orrig post. I have gone though all the steps in the README, wiki, documentation, and postings regarding dependencies but it looks like the plugins are not getting installed. I have been trying over the past couple of days and still have not been able to get RT properly installed.<BR>
<BR>
-Adam<BR>
<BR>
<BR>
<BR>
<BR>
-----Original Message-----<BR>
<B>From</B>: PF IT <<A HREF="mailto:PF%20IT%20%3cemail.lists@pandf.us%3e">email.lists@pandf.us</A>><BR>
<B>Reply-To</B>: <A HREF="mailto:email.lists@pandf.us">email.lists@pandf.us</A><BR>
<B>To</B>: <A HREF="mailto:RT-Users@lists.bestpractical.com">RT-Users@lists.bestpractical.com</A><BR>
<B>Subject</B>: [rt-users] [error] Can't call method "crit"<BR>
<B>Date</B>: Thu, 31 Jul 2008 15:01:02 -0700<BR>
<BR>
It seams like anything I do with perl or configs I can not get rid of this error:<BR>
<BR>
[Thu Jul 31 14:47:37 2008] [error] Can't call method "crit" on an undefined value at /opt/rt3/bin/../lib/RT.pm line 579.\nCompilation failed in require at (eval 2) line 1.\n<BR>
[Thu Jul 31 14:47:37 2008] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server server.domain.local:0, exiting...<BR>
<BR>
<BR>
This is a fresh install of RT. I had 3.6 partially installed 3.6 but since removed 3.6 when a fresh install of 3.8 was done a couple of days ago. I keep getting this error and apache fails starting.<BR>
<BR>
The setup.<BR>
<BR>
System: Ubuntu 8.04<BR>
Web Server: Apache2<BR>
<BR>
We are setting up RT to run as <A HREF="http://servername/rt">http://servername/rt</A> and have the configuration file in /etc/apache2/conf.d<BR>
<BR>
rt-modperl2.conf<BR>
<BR>
PerlModule Apache2::RequestRec Apache2::compat<BR>
PerlModule Apache::DBI<BR>
#PerlRequire /usr/share/request-tracker3.6/libexec/webmux.pl<BR>
PerlRequire /opt/rt3/bin/webmux.pl<BR>
PerlSetVar MasonArgsMethod CGI<BR>
<BR>
RewriteEngine on<BR>
<BR>
RewriteRule ^/rt$ /rt/<BR>
RewriteRule ^/rt/(.*)$ /opt/rt3/share/html/$1<BR>
RewriteCond %{REQUEST_FILENAME} -d<BR>
RewriteRule ^(/opt/rt3/share/html/.*)/$ $1/index.html<BR>
<BR>
# We need this to prevent requests for images being sent through to<BR>
# the RT::Mason handler.<BR>
<BR>
<Directory /opt/rc3/share/html/NoAuth/images><BR>
SetHandler default-handler<BR>
</Directory><BR>
<BR>
<Directory /opt/rt3/share/html><BR>
SetHandler perl-script<BR>
PerlHandler RT::Mason<BR>
</Directory><BR>
<BR>
<BR>
This was a modified unbutu rc3.6 config file altered to use 3.8 /opt/rc3 settings. I have tried to use the permod conf altering it for our needs:<BR>
<BR>
# RT default Apache configuration<BR>
<BR>
Alias /rt/ /opt/rt3/share/html/<BR>
<BR>
<Directory /opt/rt3/share/html/><BR>
AllowOverride All<BR>
Options ExecCGI FollowSymLinks<BR>
Options Indexes FollowSymLinks<BR>
<IfModule mod_access.c><BR>
Order allow,deny<BR>
Allow from all<BR>
</IfModule><BR>
</Directory><BR>
<BR>
PerlRequire /opt/rt3/bin/webmux.pl<BR>
<Location /rt/><BR>
## RewriteEngine On<BR>
RedirectMatch permanent (.*)/$ $1/index.html<BR>
AddDefaultCharset UTF-8<BR>
SetHandler perl-script<BR>
PerlHandler RT::Mason<BR>
</Location><BR>
<BR>
<BR>
Neither of these work and still give the same errors. I don't know if it is a perl issue or our config settings but since this is my first attempt to setup RT I seriously love some extra help.<BR>
<BR>
Thank you in advance,<BR>
<BR>
-Adam
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