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<TITLE>Re: [rt-users] RT stopped working after latest yum updates</TITLE>
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<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Hi All,</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">This now seems to be fixed for me.</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> Here</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">s how:</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Similar story here</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">–</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"></FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">CentOS 5.2 / rt-3.6.6</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">After yum updates, apache would not restart:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">[Mon Jul 28 10:33:48 2008] [error] <A HREF="File::Temp">File::Temp</A> version 0.18 required--this is only version 0.16 at /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nBEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nCompilation failed in require at /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line 233.\nBEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line 233.\nCompilation failed in require at /opt/rt3/lib/RT/I18N.pm line 64.\nBEGIN failed--compilation aborted at /opt/rt3/lib/RT/I18N.pm line 64.\nCompilation failed in require at /opt/rt3/lib/RT.pm line 50.\nBEGIN failed--compilation aborted at /opt/rt3/lib/RT.pm line 50.\nCompilation failed in require at /opt/rt3/bin/webmux.pl line 68.\nBEGIN failed--compilation aborted at /opt/rt3/bin/webmux.pl line 68.\nCompilation failed in require at (eval 2) line 1.\n</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">The perl update</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">installed by yum</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">clobbered</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">version</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> 0.20</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> of</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri"><A HREF="File::Temp">File::Temp</A> installed for RT.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">After re-installing it</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">, apache would start, but the RT</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">login</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> page was blank</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">–</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> the</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">browser did not attempt to download any file.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">make fixdeps</FONT></SPAN><SPAN LANG="en-au"> </SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">/usr/bin/perl ./sbin/rt-test-dependencies --verbose --install --with-mysql</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">[...snip...]</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Everything was found.</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">My Scalar::Util was from</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">Scalar-List-Utils-1.19</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> was from my Bugzilla</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">3.0.x</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">install</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">. I</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">nspite of all seeming to be good with</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">B</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">ugzilla</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">, I reinstalled it based on Jesse</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri">s</FONT></SPAN><SPAN LANG="en-au"> <FONT FACE="Calibri">hunch</FONT></SPAN><SPAN LANG="en-au"><FONT FACE="Calibri"> below, restarted Apache, and I now can log in.</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Thus far, things now seem to be back to normal.</FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Regards,</FONT></SPAN></P>
<BR>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Brian</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">On Jul 21, 2008, at 2:56 AM, Kobus Bensch wrote:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Hi Jesse</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> I have managed to resolve the issues here.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> I only have one last issue. All RT emails are stuck in the sendmail </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> queue with this error:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> (Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPF)</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> "|/opt/rt3/bin/rt-mailgate --queue 'IT</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Can you help with this please?</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">Just tell sendmail to run the queue again now that RT is accepting </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">mail again.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Thanks</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Kobus</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Quoting Jesse Vincent <jesse at bestpractical.com>:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > On Jul 16, 2008, at 12:19 PM, Mark E. Walker wrote:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Hi Kobus,</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> I had the same problem about two weeks ago. Unfortunately, I never</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> did find out EXACTLY what the problem was, however, an upgrade to</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> 3.8 fixed it. Testdeps and fixdeps didn't help me, everything was</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> there.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > It's almost certainly Scalar::Util being reinstalled "incorrectly."</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > If you reinstall it, the issue should go away.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > -jesse</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> My upgrade consisted of backing up the database, blowing away the</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> site, and doing the upgrade install as per the README.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Now the Upgrade install did the required testdeps/fixdeps, and that</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> may have done something after blowing away the site. I'm not sure.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> During my testing I found out the following: If I removed the</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> perlhandler directive in the apache config, the site came up, but </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> it</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> was the "you're almost there" page. Putting it back in brought up</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> the download again. I had no errors anywhere in any log files.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> My guess is that mason is crashing somewhere and the resulting zero</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> length file returned to the browser doesn't have any mime type so </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> it</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> tries to download a file. Unfortunately, fixing that is beyond my</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> current level with RT/Perl and Mason.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> I know this may not have helped much, and I apologize, but maybe it</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> will provide a little more info to get you or the community on the</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> way.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Let us know what you eventually do to fix this. I think it's going</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> to be a recurring theme with the perl/myself update.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> mw</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> -----Original Message-----</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> From: rt-users-bounces at lists.bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> [<A HREF="mailto:rt-users-bounces">mailto:rt-users-bounces</A> at lists.bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> ] On Behalf Of Drew Barnes</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Sent: Wednesday, July 16, 2008 9:02 AM</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> To: Kobus Bensch; rt-users at lists.bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Subject: Re: [rt-users] RT stopped working after latest yum updates</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Sounds like the perl/mysql update will require some perl module</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> updates. make fixdeps may do you some good.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Kobus Bensch wrote:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> There was 215 updates including perl and mysql. I will post the </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> full</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> log here in a bit.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> Kobus</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> Quoting Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu>:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> What did yum update?</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> Kobus Bensch wrote:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Hi all</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> I use RT 3.6.5 on Centos5. Last night I performed a rather large</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> yum update and since then rt stopped working. When I go to the </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> rt</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> webpage it comes up with a windows asking if I want to </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> download a</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> file.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Can anybody help with this please.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Let em know if you need more info</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Kobus</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ------------------------------------------------------------------------</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> _______________________________________________</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> <A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> <<A HREF="http://wiki.bestpractical.com/">http://wiki.bestpractical.com/</A>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Commercial support: sales at bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>>> Media. Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>> <<A HREF="http://rtbook.bestpractical.com/">http://rtbook.bestpractical.com/</A>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> --</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> Drew Barnes</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> Applications Analyst</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> Network Resources Department</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> Raymond Walters College</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>>> University of Cincinnati</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >>></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> --</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Drew Barnes</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Applications Analyst</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Network Resources Department</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Raymond Walters College</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> University of Cincinnati</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> _______________________________________________</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> <A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Commercial support: sales at bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Discover RT's hidden secrets with RT Essentials from O'Reilly </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Media.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> _______________________________________________</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> <A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Commercial support: sales at bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Discover RT's hidden secrets with RT Essentials from O'Reilly </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> Media.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >> Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> >></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > _______________________________________________</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > <A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > Commercial support: sales at bestpractical.com</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> > Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">> ></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-au"><FONT FACE="Calibri">></FONT></SPAN><SPAN LANG="en-au"></SPAN></P>
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