<HTML dir=ltr><HEAD><TITLE>Re: [rt-users] Hierarchy View in 3.8</TITLE>
<META http-equiv=Content-Type content="text/html; charset=unicode">
<META content="MSHTML 6.00.2900.3354" name=GENERATOR></HEAD>
<BODY>
<DIV id=idOWAReplyText74710 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>ok, cleared cache by <FONT face=Verdana>rm -rf /path/to/rt/var/mason_data/obj</FONT></FONT></DIV>
<DIV dir=ltr><FONT face=Verdana size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Verdana size=2>restarted httpd (just for good measure)</FONT></DIV>
<DIV dir=ltr><FONT face=Verdana size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Verdana size=2>logged in, still don't have the option on the Links tab. I installed Graphviz via yum, not sure if that makes a difference or not.</FONT></DIV>
<DIV dir=ltr><FONT face=Verdana size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Verdana size=2>Thanks</FONT></DIV></DIV>
<DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> scott smith [mailto:scott@lackluster.net]<BR><B>Sent:</B> Fri 8/15/2008 9:23 PM<BR><B>To:</B> Helmuth Ramirez<BR><B>Cc:</B> Jerrad Pierce; RT Users<BR><B>Subject:</B> Re: [rt-users] Hierarchy View in 3.8<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>Helmuth Ramirez wrote:<BR>> ok, I ran the testdeps, everything was found. I then did a `make<BR>> install'. I received the friendly `Congratulations. RT is now<BR>> installed.' message. I restarted web server, still no option for graph.<BR><BR>Hmm, have you tried clearing the object cache and logging out & back in?<BR><BR>-scott<BR></FONT></P></DIV></BODY></HTML>