<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br><div><div>On Aug 18, 2008, at 3:51 PM, Percynski, Fred wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"> <div style="WORD-WRAP: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space"> <div dir="ltr" align="left"><font face="Arial" color="#0000ff" size="2"><span class="605084819-18082008">The last changes I was making was to get external authentication to Active Directory working. I tried installing</span></font><font face="Arial" color="#0000ff" size="2"><span class="605084819-18082008"><font size="2"> RT::Authen::ExternalAuth but it never finished successfully. I did install Bundle::Net::LDAP sucessfully.</font></span></font></div><font face="Arial" color="#0000ff" size="2"><font size="2"></font></font><br></div></blockquote><div>It looks like RT::Authen::ExternalAuth left things lying around which are messing with RT's authentication process. I'd recommend fully removing the files it installed and seeing how things look then. </div><div>In particular, I'd remove things from /opt/rt3/local</div><div><br></div><div>-j</div><br><blockquote type="cite"><div style="WORD-WRAP: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space"> <div class="OutlookMessageHeader" lang="en-us" dir="ltr" align="left"> <hr tabindex="-1"> <font face="Tahoma" size="2"><b>From:</b> Jesse Vincent [<a href="mailto:jesse@bestpractical.com">mailto:jesse@bestpractical.com</a>] <br><b>Sent:</b> Monday, August 18, 2008 1:59 PM<br><b>To:</b> Percynski, Fred<br><b>Cc:</b> <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br><b>Subject:</b> Re: [rt-users] Able to login with fake password<br></font><br></div> <div></div><br> <div> <div>On Aug 18, 2008, at 1:40 PM, Percynski, Fred wrote:</div><br class="Apple-interchange-newline"> <blockquote type="cite"><span class="Apple-style-span" style="WORD-SPACING: 0px; FONT: 15px 'Droid Sans'; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><font face="Arial" size="2">error: Can't use an undefined value as an ARRAY reference at /opt/rt3/local/lib/RT/User_Vendor.pm line 56.</font><span class="Apple-converted-space"> </span><br></span></blockquote></div><br> <div><br></div> <div>Fred,</div> <div><br></div> <div>Looks like you've installed a custom RT extension. What did you install?</div><br>-<br> The information contained in this message is privileged and confidential. It is intended only for the recipient or entity listed above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to the message and promptly deleting it from your computer. Thank you. Health Data Management Solutions.</div> _______________________________________________<br><a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br><br>Community help: http://wiki.bestpractical.com<br>Commercial support: sales@bestpractical.com<br><br><br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media. <br>Buy a copy at http://rtbook.bestpractical.com</blockquote></div><br></body></html>