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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=820223314-20082008>I did as you suggested and that resolved the
problem. Thanks for the help.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=820223314-20082008></SPAN></FONT> </DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> Jesse Vincent
[mailto:jesse@bestpractical.com] <BR><B>Sent:</B> Tuesday, August 19, 2008 1:24
PM<BR><B>To:</B> Percynski, Fred<BR><B>Cc:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> Re: [rt-users] Able to login
with fake password<BR></FONT><BR></DIV>
<DIV></DIV><BR>
<DIV>
<DIV>On Aug 18, 2008, at 3:51 PM, Percynski, Fred wrote:</DIV><BR
class=Apple-interchange-newline>
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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=605084819-18082008>The last changes I was making was to get external
authentication to Active Directory working. I
tried installing</SPAN></FONT><FONT face=Arial color=#0000ff size=2><SPAN
class=605084819-18082008><FONT size=2> RT::Authen::ExternalAuth but it never
finished successfully. I did install Bundle::Net::LDAP
sucessfully.</FONT></SPAN></FONT></DIV><FONT face=Arial color=#0000ff
size=2><FONT size=2></FONT></FONT><BR></DIV></BLOCKQUOTE>
<DIV>It looks like RT::Authen::ExternalAuth left things lying around which are
messing with RT's authentication process. I'd recommend fully removing the files
it installed and seeing how things look then. </DIV>
<DIV>In particular, I'd remove things from /opt/rt3/local</DIV>
<DIV><BR></DIV>
<DIV>-j</DIV><BR>
<BLOCKQUOTE type="cite">
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style="WORD-WRAP: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space">
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<FONT face=Tahoma size=2><B>From:</B> Jesse Vincent [<A
href="mailto:jesse@bestpractical.com">mailto:jesse@bestpractical.com</A>]
<BR><B>Sent:</B> Monday, August 18, 2008 1:59 PM<BR><B>To:</B> Percynski,
Fred<BR><B>Cc:</B> <A
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</A><BR><B>Subject:</B>
Re: [rt-users] Able to login with fake password<BR></FONT><BR></DIV>
<DIV></DIV><BR>
<DIV>
<DIV>On Aug 18, 2008, at 1:40 PM, Percynski, Fred wrote:</DIV><BR
class=Apple-interchange-newline>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 15px 'Droid Sans'; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial size=2>error: Can't use an undefined value as an ARRAY
reference at /opt/rt3/local/lib/RT/User_Vendor.pm line 56.</FONT><SPAN
class=Apple-converted-space> </SPAN><BR></SPAN></BLOCKQUOTE></DIV><BR>
<DIV><BR></DIV>
<DIV>Fred,</DIV>
<DIV><BR></DIV>
<DIV>Looks like you've installed a custom RT extension. What did you
install?</DIV><BR>-<BR>The information contained in this message is privileged
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