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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I tried the config below<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It still starts at <a href="http://localhost">http://localhost</a>
and <a href="http://localhost/rt">http://localhost/rt</a> but now only in
text mode<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’m not a programmer so finding this config hard going<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Any ideas please<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cheers Nick<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> andrew fay
[mailto:andrew.fay@hotmail.co.uk] <br>
<b>Sent:</b> Monday, August 25, 2008 10:44<br>
<b>To:</b> np121@hotmail.com<br>
<b>Cc:</b> rt mailing list<br>
<b>Subject:</b> RT 3.8.1 web interface<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>Hi Nick,<br>
<br>
Might want to have a look at the mail below, I was having the same problem a
few days ago and this sorted it for me.<br>
<br>
Cheers,<br>
<br>
Andy<br>
<br>
<o:p></o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From: andrew.fay@hotmail.co.uk<br>
To: ruz@bestpractical.com<br>
Date: Fri, 22 Aug 2008 13:35:59 +0000<br>
CC: rt-users@lists.bestpractical.com<br>
Subject: Re: [rt-users] rt 3.8.1 home link on interface<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Thanks,<br>
<br>
That worked!<br>
<br>
Andy<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>> Date: Fri, 22 Aug 2008 17:18:58 +0400<br>
> From: ruz@bestpractical.com<br>
> To: andrew.fay@hotmail.co.uk<br>
> Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>
> CC: rt-users@lists.bestpractical.com<br>
> <br>
> delete all the crap you have in your virtual host and leave something
like:<br>
> <br>
> NameVirtualHost *<br>
> <VirtualHost *><br>
> ServerAdmin webmaster@localhost<br>
> <br>
> ErrorLog /var/log/apache2/error.log<br>
> <br>
> # Possible values include: debug, info, notice, warn, error, crit,<br>
> # alert, emerg.<br>
> LogLevel warn<br>
> <br>
> CustomLog /var/log/apache2/access.log combined<br>
> # ServerSignature On<br>
> <br>
> ServerName your.rt.server.hostname<br>
> <br>
> DocumentRoot /opt/rt3/share/html<br>
> AddDefaultCharset UTF-8<br>
> <br>
> # optional apache logs for RT<br>
> # ErrorLog /opt/rt3/var/log/apache2.error<br>
> # TransferLog /opt/rt3/var/log/apache2.access<br>
> <br>
> PerlRequire "/opt/rt3/bin/webmux.pl"<br>
> <br>
> <Location /NoAuth/images><br>
> SetHandler default<br>
> </Location><br>
> <Location /><br>
> SetHandler perl-script<br>
> PerlResponseHandler RT::Mason<br>
> </Location><br>
> </VirtualHost><br>
> <br>
> Set( $WebDomain, 'localhost' );<br>
> Set( $WebPath, '' );<br>
> <br>
> <br>
> On Fri, Aug 22, 2008 at 5:15 PM, andrew fay
<andrew.fay@hotmail.co.uk> wrote:<br>
> > Also,<br>
> ><br>
> > When i first hope RT the first page says no found..<br>
> ><br>
> > if i click approvals which is<br>
> ><br>
> > http://127.0.0.1/Approvals<br>
> ><br>
> > then go back to home which is http://127.0.0.1/<br>
> ><br>
> > I get RT at a glance up.. otherwise i get It Works default apache
page.. so<br>
> > i am pretty convinced i should be working in the root directory but
have no<br>
> > idea how to get rid of these default apache settings,<br>
> ><br>
> > thanks,<br>
> ><br>
> > Andy<br>
> ><br>
> ><br>
> ><br>
> > ________________________________<br>
> > From: andrew.fay@hotmail.co.uk<br>
> > To: ruz@bestpractical.com<br>
> > Date: Fri, 22 Aug 2008 13:06:46 +0000<br>
> > CC: rt-users@lists.bestpractical.com<br>
> > Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>
> ><br>
> > Hi<br>
> ><br>
> > I have tried that and all that happens is when i log on to
127.0.0.1/rt it<br>
> > comes up with the login screen with no formatting.. just text<br>
> ><br>
> > I have noticed when I click links they are 127.0.0.1/search/simple.html
etc<br>
> > and they work so possibly I should be working in the root directory
but I<br>
> > have somehow set it to use /rt ? somewhere. I say this because if I
try<br>
> > 127.0.0.1/rt/search/simple.html i get page not found<br>
> ><br>
> > Sorry I am pretty new to this as last time I installed I used ubuntu<br>
> > synaptic package manager to install : )<br>
> ><br>
> > Thanks,<br>
> ><br>
> > Andy<br>
> ><br>
> ><br>
> ><br>
> > ________________________________<br>
> >> Date: Fri, 22 Aug 2008 17:01:33 +0400<br>
> >> From: ruz@bestpractical.com<br>
> >> To: andrew.fay@hotmail.co.uk<br>
> >> Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>
> >> CC: rt-users@lists.bestpractical.com<br>
> >><br>
> >> Set( $WebDomain, 'localhost' );<br>
> >> Set( $WebPath, '/rt' );<br>
> >><br>
> >> That's all you need, as far as I can see. Domain is DOMAIN and is
not<br>
> >> domain + path.<br>
> >><br>
> >><br>
> >> On Fri, Aug 22, 2008 at 4:40 PM, Ruslan Zakirov
<ruz@bestpractical.com><br>
> >> wrote:<br>
> >> > =item C<$WebPath><br>
> >> ><br>
> >> > If you're putting the web ui somewhere other than at the
root of<br>
> >> > your server, you should set C<$WebPath> to the path
you'll be<br>
> >> > serving RT at.<br>
> >> ><br>
> >> > C<$WebPath> requires a leading / but no trailing /.<br>
> >> ><br>
> >> > In most cases, you should leave C<$WebPath> set to ''
(an empty value).<br>
> >> ><br>
> >> > =cut<br>
> >> ><br>
> >> ><br>
> >> > On Fri, Aug 22, 2008 at 4:25 PM, andrew fay
<andrew.fay@hotmail.co.uk><br>
> >> > wrote:<br>
> >> >> Hi,<br>
> >> >><br>
> >> >> I have tried changing:<br>
> >> >><br>
> >> >> Set( $WebDomain, 'localhost/rt' );<br>
> >> >><br>
> >> >> No effect?<br>
> >> >><br>
> >> >> Thanks,<br>
> >> >><br>
> >> >> Andy<br>
> >> >><br>
> >> >><br>
> >> >><br>
> >> >> ________________________________<br>
> >> >>> Date: Fri, 22 Aug 2008 16:18:57 +0400<br>
> >> >>> From: ruz@bestpractical.com<br>
> >> >>> To: andrew.fay@hotmail.co.uk<br>
> >> >>> Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>
> >> >>> CC: rt-users@lists.bestpractical.com<br>
> >> >>><br>
> >> >>> Web* options in the RT config.<br>
> >> >>><br>
> >> >>> On Fri, Aug 22, 2008 at 4:17 PM, andrew fay
<andrew.fay@hotmail.co.uk><br>
> >> >>> wrote:<br>
> >> >>> > Hi,<br>
> >> >>> ><br>
> >> >>> > How do I change the home link on the interface
to not point at<br>
> >> >>> > 127.0.0.1<br>
> >> >>> > ?<br>
> >> >>> ><br>
> >> >>> > my RT install is located at 127.0.0.1/rt<br>
> >> >>> ><br>
> >> >>> > but 127.0.01 just goes to an apache default
page that says : it<br>
> >> >>> > works<br>
> >> >>> ><br>
> >> >>> > thanks in advance,<br>
> >> >>> ><br>
> >> >>> > Andy<br>
> >> >>> ><br>
> >> >>> > ________________________________<br>
> >> >>> > Get fish-slapping on Messenger! Play Now<br>
> >> >>> > _______________________________________________<br>
> >> >>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<br>
> >> >>> ><br>
> >> >>> > Community help: http://wiki.bestpractical.com<br>
> >> >>> > Commercial support: sales@bestpractical.com<br>
> >> >>> ><br>
> >> >>> ><br>
> >> >>> > Discover RT's hidden secrets with RT Essentials
from O'Reilly Media.<br>
> >> >>> > Buy a copy at http://rtbook.bestpractical.com<br>
> >> >>> ><br>
> >> >>><br>
> >> >>><br>
> >> >>><br>
> >> >>> --<br>
> >> >>> Best regards, Ruslan.<br>
> >> >><br>
> >> >> ________________________________<br>
> >> >> Get fish-slapping on Messenger! Play Now<br>
> >> >> _______________________________________________<br>
> >> >>
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<br>
> >> >><br>
> >> >> Community help: http://wiki.bestpractical.com<br>
> >> >> Commercial support: sales@bestpractical.com<br>
> >> >><br>
> >> >><br>
> >> >> Discover RT's hidden secrets with RT Essentials from
O'Reilly Media.<br>
> >> >> Buy a copy at http://rtbook.bestpractical.com<br>
> >> >><br>
> >> ><br>
> >> ><br>
> >> ><br>
> >> > --<br>
> >> > Best regards, Ruslan.<br>
> >> ><br>
> >><br>
> >><br>
> >><br>
> >> --<br>
> >> Best regards, Ruslan.<br>
> ><br>
> > ________________________________<br>
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> > ________________________________<br>
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> <br>
> <br>
> <br>
> -- <br>
> Best regards, Ruslan.<o:p></o:p></span></p>
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