<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Okay I have some progress but more questions.<div><br></div><div>When I use only this line for my GPG options I get the options in my queue to 'sign by default' and 'encrypt by default'.</div><div><br></div><div><div>Set(%GnuPG, Enable=>1, OutgoingMessagesFormat=>RFC, EncryptDataInDb=>0,);</div><div><br></div><div>What I did was as root , create a gpg key using the email address that I am sending in to. As for the name I didn't k now what to put so I used the name prior to the @ of the email address.</div><div><br></div><div>But when I send tickets in that are encrypted, it doesn't send responses because of these errors.</div><div><br></div><div><div>[Mon Aug 25 15:51:29 2008] [info]: <rt-3.8.0-20903-1219679489-1116.31-3-0@<removed>> #31/370 - Scrip 3 On Create Autoreply To Requestors (/usr/local/rt-3.8.0/bin/../lib/RT/Action/SendEmail.pm:302)</div><div>[Mon Aug 25 15:51:30 2008] [warning]: gpg: WARNING: unsafe ownership on homedir "/usr/local/rt-3.8.0/var/data/gpg" (/usr/local/rt-3.8.0/bin/../lib/RT/Crypt/GnuPG.pm:546) ** This shows up after I made the directory writable as I was getting errors that it couldn't create temp files **</div><div>[Mon Aug 25 15:51:30 2008] [error]: gpg: keyring `/usr/local/rt-3.8.0/var/data/gpg/secring.gpg' created</div><div>gpg: keyring `/usr/local/rt-3.8.0/var/data/gpg/pubring.gpg' created</div><div><font class="Apple-style-span" size="4"><span class="Apple-style-span" style="font-size: 14px;">gpg: no default secret key: secret key not available</span></font></div><div>gpg: [stdin]: sign+encrypt failed: secret key not available (/usr/local/rt-3.8.0/bin/../lib/RT/Crypt/GnuPG.pm:547)</div><div>[Mon Aug 25 15:51:30 2008] [info]: <rt-3.8.0-20903-1219679489-268.31-4-0@<removed>> #31/370 - Scrip 4 On Create Notify AdminCcs (/usr/local/rt-3.8.0/bin/../lib/RT/Action/SendEmail.pm:302)</div><div>[Mon Aug 25 15:51:30 2008] [info]: <rt-3.8.0-20903-1219679489-268.31-4-0@<removed>> No recipients found. Not sending. (/usr/local/rt-3.8.0/bin/../lib/RT/Interface/Email.pm:337)</div><div>[Mon Aug 25 15:51:30 2008] [info]: Ticket 31 created in queue 'General' by charlier@<removed>.com (/usr/local/rt-3.8.0/bin/../lib/RT/Ticket_Overlay.pm:659)</div><div><br></div></div><div>But when I try to offer RT the creds it may need to put the passphrase in, it no longer gives any encrypt options. This is what I'm using for that.</div><div><br></div><div><div>Set(%GnuPGOptions, homedir=>'/usr/local/rt-3.8.0/var/data/gpg','--passphrase'=>'passphrase secret');</div><div><br></div><div>Any advise here?</div><div><br></div><div>Charlie</div><div><br></div></div><div><div>On Aug 23, 2008, at 12:16 AM, Ruslan Zakirov wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>On Sat, Aug 23, 2008 at 5:11 AM, Mario A. del Riego<br><<a href="mailto:delriego@fing.edu.uy">delriego@fing.edu.uy</a>> wrote:<br><blockquote type="cite">-----BEGIN PGP SIGNED MESSAGE-----<br></blockquote><blockquote type="cite">Hash: SHA1<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Ruslan Zakirov escribió:<br></blockquote><blockquote type="cite">|> You don't have to generate keys for users. Either you can import his<br></blockquote><blockquote type="cite">|> key or use keyservers.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Ok, you dont have to... but when 'myuser' sign or encrypt a comment on a<br></blockquote><blockquote type="cite">ticket, How RT get his private key? I can't understand that...<br></blockquote>content is encrypted using recipients' public keys. content is signed<br>using queues' private keys.<br><br><blockquote type="cite"><br></blockquote><blockquote type="cite">(I guess when you say 'import his key' is his public key)<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Thanks.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">- --<br></blockquote><blockquote type="cite">A\C Mario A. del Riego<br></blockquote><blockquote type="cite">Unidad de Recursos Informáticos<br></blockquote><blockquote type="cite">Facultad de Ingeniería - UdelaR<br></blockquote><blockquote type="cite">"La Universidad no puede ser un depósito indiferente de sueños<br></blockquote><blockquote type="cite">y frustraciones personales..." Dr. G. Perera<br></blockquote><blockquote type="cite">-----BEGIN PGP SIGNATURE-----<br></blockquote><blockquote type="cite">Version: GnuPG v1.4.9 (GNU/Linux)<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">iEYEARECAAYFAkivY6sACgkQB6f+NSnOywSgugCfahvdUIHtHdGw9koVMAvLxETX<br></blockquote><blockquote type="cite">Hh4AoNYs/Cmvbn55nXVHSQY2MwfJW9MC<br></blockquote><blockquote type="cite">=h/OP<br></blockquote><blockquote type="cite">-----END PGP SIGNATURE-----<br></blockquote><blockquote type="cite">_______________________________________________<br></blockquote><blockquote type="cite"><a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Community help: <a href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</a><br></blockquote><blockquote type="cite">Commercial support: <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br></blockquote><blockquote type="cite">Buy a copy at <a href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a><br></blockquote><br><br><br>-- <br>Best regards, Ruslan.<br></div></blockquote></div><br></div></body></html>