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<body class='hmmessage'><div style="text-align: left;"><br></div>Hi Nick,<br><br>Might want to have a look at the mail below, I was having the same problem a few days ago and this sorted it for me.<br><br>Cheers,<br><br>Andy<br><br><br><hr id="EC_stopSpelling">From: andrew.fay@hotmail.co.uk<br>To: ruz@bestpractical.com<br>Date: Fri, 22 Aug 2008 13:35:59 +0000<br>CC: rt-users@lists.bestpractical.com<br>Subject: Re: [rt-users] rt 3.8.1 home link on interface<br><br>
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<div style="text-align: left;">Thanks,<br><br>That worked!<br><br>Andy<br></div><br><hr id="EC_stopSpelling">> Date: Fri, 22 Aug 2008 17:18:58 +0400<br>> From: ruz@bestpractical.com<br>> To: andrew.fay@hotmail.co.uk<br>> Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>> CC: rt-users@lists.bestpractical.com<br>> <br>> delete all the crap you have in your virtual host and leave something like:<br>> <br>> NameVirtualHost *<br>> <VirtualHost *><br>> ServerAdmin webmaster@localhost<br>> <br>> ErrorLog /var/log/apache2/error.log<br>> <br>> # Possible values include: debug, info, notice, warn, error, crit,<br>> # alert, emerg.<br>> LogLevel warn<br>> <br>> CustomLog /var/log/apache2/access.log combined<br>> # ServerSignature On<br>> <br>> ServerName your.rt.server.hostname<br>> <br>> DocumentRoot /opt/rt3/share/html<br>> AddDefaultCharset UTF-8<br>> <br>> # optional apache logs for RT<br>> # ErrorLog /opt/rt3/var/log/apache2.error<br>> # TransferLog /opt/rt3/var/log/apache2.access<br>> <br>> PerlRequire "/opt/rt3/bin/webmux.pl"<br>> <br>> <Location /NoAuth/images><br>> SetHandler default<br>> </Location><br>> <Location /><br>> SetHandler perl-script<br>> PerlResponseHandler RT::Mason<br>> </Location><br>> </VirtualHost><br>> <br>> Set( $WebDomain, 'localhost' );<br>> Set( $WebPath, '' );<br>> <br>> <br>> On Fri, Aug 22, 2008 at 5:15 PM, andrew fay <andrew.fay@hotmail.co.uk> wrote:<br>> > Also,<br>> ><br>> > When i first hope RT the first page says no found..<br>> ><br>> > if i click approvals which is<br>> ><br>> > http://127.0.0.1/Approvals<br>> ><br>> > then go back to home which is http://127.0.0.1/<br>> ><br>> > I get RT at a glance up.. otherwise i get It Works default apache page.. so<br>> > i am pretty convinced i should be working in the root directory but have no<br>> > idea how to get rid of these default apache settings,<br>> ><br>> > thanks,<br>> ><br>> > Andy<br>> ><br>> ><br>> ><br>> > ________________________________<br>> > From: andrew.fay@hotmail.co.uk<br>> > To: ruz@bestpractical.com<br>> > Date: Fri, 22 Aug 2008 13:06:46 +0000<br>> > CC: rt-users@lists.bestpractical.com<br>> > Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>> ><br>> > Hi<br>> ><br>> > I have tried that and all that happens is when i log on to 127.0.0.1/rt it<br>> > comes up with the login screen with no formatting.. just text<br>> ><br>> > I have noticed when I click links they are 127.0.0.1/search/simple.html etc<br>> > and they work so possibly I should be working in the root directory but I<br>> > have somehow set it to use /rt ? somewhere. I say this because if I try<br>> > 127.0.0.1/rt/search/simple.html i get page not found<br>> ><br>> > Sorry I am pretty new to this as last time I installed I used ubuntu<br>> > synaptic package manager to install : )<br>> ><br>> > Thanks,<br>> ><br>> > Andy<br>> ><br>> ><br>> ><br>> > ________________________________<br>> >> Date: Fri, 22 Aug 2008 17:01:33 +0400<br>> >> From: ruz@bestpractical.com<br>> >> To: andrew.fay@hotmail.co.uk<br>> >> Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>> >> CC: rt-users@lists.bestpractical.com<br>> >><br>> >> Set( $WebDomain, 'localhost' );<br>> >> Set( $WebPath, '/rt' );<br>> >><br>> >> That's all you need, as far as I can see. Domain is DOMAIN and is not<br>> >> domain + path.<br>> >><br>> >><br>> >> On Fri, Aug 22, 2008 at 4:40 PM, Ruslan Zakirov <ruz@bestpractical.com><br>> >> wrote:<br>> >> > =item C<$WebPath><br>> >> ><br>> >> > If you're putting the web ui somewhere other than at the root of<br>> >> > your server, you should set C<$WebPath> to the path you'll be<br>> >> > serving RT at.<br>> >> ><br>> >> > C<$WebPath> requires a leading / but no trailing /.<br>> >> ><br>> >> > In most cases, you should leave C<$WebPath> set to '' (an empty value).<br>> >> ><br>> >> > =cut<br>> >> ><br>> >> ><br>> >> > On Fri, Aug 22, 2008 at 4:25 PM, andrew fay <andrew.fay@hotmail.co.uk><br>> >> > wrote:<br>> >> >> Hi,<br>> >> >><br>> >> >> I have tried changing:<br>> >> >><br>> >> >> Set( $WebDomain, 'localhost/rt' );<br>> >> >><br>> >> >> No effect?<br>> >> >><br>> >> >> Thanks,<br>> >> >><br>> >> >> Andy<br>> >> >><br>> >> >><br>> >> >><br>> >> >> ________________________________<br>> >> >>> Date: Fri, 22 Aug 2008 16:18:57 +0400<br>> >> >>> From: ruz@bestpractical.com<br>> >> >>> To: andrew.fay@hotmail.co.uk<br>> >> >>> Subject: Re: [rt-users] rt 3.8.1 home link on interface<br>> >> >>> CC: rt-users@lists.bestpractical.com<br>> >> >>><br>> >> >>> Web* options in the RT config.<br>> >> >>><br>> >> >>> On Fri, Aug 22, 2008 at 4:17 PM, andrew fay <andrew.fay@hotmail.co.uk><br>> >> >>> wrote:<br>> >> >>> > Hi,<br>> >> >>> ><br>> >> >>> > How do I change the home link on the interface to not point at<br>> >> >>> > 127.0.0.1<br>> >> >>> > ?<br>> >> >>> ><br>> >> >>> > my RT install is located at 127.0.0.1/rt<br>> >> >>> ><br>> >> >>> > but 127.0.01 just goes to an apache default page that says : it<br>> >> >>> > works<br>> >> >>> ><br>> >> >>> > thanks in advance,<br>> >> >>> ><br>> >> >>> > Andy<br>> >> >>> ><br>> >> >>> > ________________________________<br>> >> >>> > Get fish-slapping on Messenger! Play Now<br>> >> >>> > _______________________________________________<br>> >> >>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<br>> >> >>> ><br>> >> >>> > Community help: http://wiki.bestpractical.com<br>> >> >>> > Commercial support: sales@bestpractical.com<br>> >> >>> ><br>> >> >>> ><br>> >> >>> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>> >> >>> > Buy a copy at http://rtbook.bestpractical.com<br>> >> >>> ><br>> >> >>><br>> >> >>><br>> >> >>><br>> >> >>> --<br>> >> >>> Best regards, Ruslan.<br>> >> >><br>> >> >> ________________________________<br>> >> >> Get fish-slapping on Messenger! Play Now<br>> >> >> _______________________________________________<br>> >> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<br>> >> >><br>> >> >> Community help: http://wiki.bestpractical.com<br>> >> >> Commercial support: sales@bestpractical.com<br>> >> >><br>> >> >><br>> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>> >> >> Buy a copy at http://rtbook.bestpractical.com<br>> >> >><br>> >> ><br>> >> ><br>> >> ><br>> >> > --<br>> >> > Best regards, Ruslan.<br>> >> ><br>> >><br>> >><br>> >><br>> >> --<br>> >> Best regards, Ruslan.<br>> ><br>> > ________________________________<br>> > Find out how to make Messenger your very own TV! Try it Now!<br>> > ________________________________<br>> > Find out how to make Messenger your very own TV! 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