<div dir="ltr">Firefox 3.0.1, IE 7.0.5730.11 both behave the same, and I'm running MYSQL 5.0.51a-3ubuntu5 and have been since Day 1. I performed the DB updates when upgrading from 3.6.6 to 3.8.0, and I also ran the update when going from 3.8.0 to <a href="http://3.8.1.">3.8.1.</a><br>
<br>-Steve<br><br><div class="gmail_quote">On Thu, Aug 28, 2008 at 2:03 PM, Kenneth Crocker <span dir="ltr"><<a href="mailto:KFCrocker@lbl.gov">KFCrocker@lbl.gov</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Steve,<br>
<br>
<br>
What DataBase are you using and what browser?<br>
<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 8/28/2008 11:46 AM, Steve Hopps wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I'm also having this problem since upgrading from 3.8.0 to <a href="http://3.8.1." target="_blank">3.8.1.</a> <<a href="http://3.8.1" target="_blank">http://3.8.1</a>.> The //Apache::Session::File// work-around does fix this but it behaves differently than it used to, and I'm concerned about security with this setting turned on.<div class="Ih2E3d">
<br>
<br>
<br>
Anyone had any luck solving this? The suggestion below didn't apply to me<br>
<br>
-Steve<br>
<br>
<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Marco,<br>
<br>
I had a similar problem after the 3.8.1 upgrade even though my database was<br>
updated correctly, and I saw the same problem with the file session<br>
</blockquote>
<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
handler. I was actually able to fix my issue by taking a trailing slash off<br>
my $WebBaseURL. It seemed like URLs with multiple // in them were<br>
resulting in the extra login prompts. So, that might be something to look<br>
</blockquote>
<br>
</div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="Ih2E3d">
at if you've exhausted all the other possibilities. Worked for me.<br>
<br>
-- Matt<br>
<br>
<br>
On Thu, Aug 28, 2008 at 6:02 AM, Marco Avvisano <<br></div><div class="Ih2E3d">
marco.avvisano at <a href="http://regione.toscana.it" target="_blank">regione.toscana.it</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>>> wrote:<br>
</div></blockquote><div class="Ih2E3d">
<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>
/<br>
</blockquote>
/>/ I have the same problem but not for every click<br>
/>/<br>
/>/ RT 3.8.1<br>
/>/ Mysql 4.1.22<br>
/>/ OS: Linux 2.4.21-37.ELsmp<br>
/>/<br>
/>/ any suggestions<br>
<br>
/>/<br>
/>/ thanks<br>
/>/<br>
/>/ Marco<br>
/>/<br>
/>/ ----- Original Message -----<br></div>
/>/ From: "Ruslan Zakirov" <ruz at <a href="http://bestpractical.com" target="_blank">bestpractical.com</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>>><br>
<br>
/>/ To: "Mark Hazen" <markh at <a href="http://intechgra.com" target="_blank">intechgra.com</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>>><br>
/>/ Cc: <rt-users at <a href="http://lists.bestpractical.com" target="_blank">lists.bestpractical.com</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>>><br>
<br>
/>/ Sent: Wednesday, August 06, 2008 10:34 PM<div class="Ih2E3d"><br>
/>/ Subject: Re: [rt-users] RT requiring login for every click<br>
/>/<br>
/>/<br>
/>/ >I saw your followups on this issue, but I want to comment this.<br>
<br>
/>/ ><br>
/>/ > Yes, these fixes I was talking about have been integrated into 3.8.0<br>
/>/ > and as well several fixes would be in 3.8.1 (3.8.1rc1 is available at<br>
/>/ > this moment for download from our server).<br>
<br>
/>/ ><br>
/>/ > Affects: RT on mysql 4.1 and newer with utf8 as default DB charset<br>
/>/ > WHEN RT's DB was created, changing mysql options would not help much<br>
/>/ ><br>
/>/ > Symptoms: constant login requests on every action<br>
<br>
/>/ ><br>
/>/ > Check: change session handler to Apache::Session::File, if problem<br>
/>/ > goes away then it's this issue.<br>
/>/ ><br>
/>/ > Otherwise issue is different and needs more investigation. In this<br>
<br>
/>/ > case (according to Mark's further comments) situation is different.<br>
/>/ ><br>
/>/ > Hope this would help isolate different problems in future.<br>
/>/ ><br></div><div class="Ih2E3d">
/>/ > On Tue, Aug 5, 2008 at 5:24 AM, Mark Hazen <markh at <a href="http://intechgra.com" target="_blank">intechgra.com</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>>> wrote:<br>
<br>
/>/ >> Hiya folks,<br>
/>/ >><br>
/>/ >> I saw this mentioned on the list a couple months back, but under Gentoo,<br>
/>/ >> and while the issue was related to the MySQL language configuration,<br>
<br></div>
/>/ >> there was a note from ruz at bp <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>> stating that this was an issue related the<div class="Ih2E3d">
<br>
/>/ >> default charset setting for MySQL (under Gentoo, though) which had been<br>
<br>
/>/ >> addressed for the next release (under 3.6, so it'd be incorporated into<br>
/>/ >> 3.8 I'm guessing).<br>
/>/ >><br>
/>/ >> When a user (admin user in this case) logs in, they get the home page,<br>
<br>
/>/ >> but any subsequent clicks bring the login page up again. The system and<br>
/>/ >> Apache logs don't reveal any errors, just a successful login message<br>
/>/ >> when the logins are made.<br>
<br>
/>/ >><br>
/>/ >> I've checked the database and the cookie, and the RT_SID is identical<br>
/>/ >> and being updated with each request. We did have default-character-set<br>
/>/ >> as utf8 as recommended for Dovecot on the same machine, but I've<br>
<br>
/>/ >> commented that out and restarted all associated services, and we still<br>
/>/ >> have the multiple login requests.<br>
/>/ >><br>
/>/ >> I'm attaching my my.cnf file below in case that's the culprit; I do<br>
<br>
/>/ >> appreciate any suggestions that might help here.<br>
/>/ >><br>
/>/ >><br>
/>/ >> Environment:<br>
/>/ >> RT: 3.8.0<br>
/>/ >> OS: Oracle Linux 5.2 (RHEL5 equivalent)<br>
<br>
/>/ >> DB: MySQL 5.0.45<br>
/>/ >> Web Server: Apache/2.2.3<br>
/>/ >><br>
/>/ ><br>
/>/ > [snip]<br>
/>/ ><br>
/>/ > --<br>
/>/ > Best regards, Ruslan.<br>
<br>
/>/ > _______________________________________________<br>
/>/ > <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
<br>
/>/ ><br></div>
/>/ > Community help: <a href="http://wiki.bestpractical.com" target="_blank">http://wiki.bestpractical.com</a> <<a href="http://wiki.bestpractical.com/" target="_blank">http://wiki.bestpractical.com/</a>><br>
/>/ > Commercial support: sales at <a href="http://bestpractical.com" target="_blank">bestpractical.com</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>><br>
<br>
/>/ ><br>
/>/ ><br>
/>/ > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
/>/ > Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a> <<a href="http://rtbook.bestpractical.com/" target="_blank">http://rtbook.bestpractical.com/</a>><div class="Ih2E3d">
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/>/ _______________________________________________<br>
/>/ <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
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/>/<br></div>
/>/ Community help: <a href="http://wiki.bestpractical.com" target="_blank">http://wiki.bestpractical.com</a> <<a href="http://wiki.bestpractical.com/" target="_blank">http://wiki.bestpractical.com/</a>><br>
/>/ Commercial support: sales at <a href="http://bestpractical.com" target="_blank">bestpractical.com</a> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>><br>
<br>
/>/<br>
/>/<br>
/>/ Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
/>/ Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a> <<a href="http://rtbook.bestpractical.com/" target="_blank">http://rtbook.bestpractical.com/</a>><div class="Ih2E3d">
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