<div dir="ltr">Marco,<br><br>I had a similar problem after the 3.8.1 upgrade even though my database was updated correctly, and I saw the same problem with the file session handler. I was actually able to fix my issue by taking a trailing slash off my $WebBaseURL. It seemed like URLs with multiple // in them were resulting in the extra login prompts. So, that might be something to look at if you've exhausted all the other possibilities. Worked for me.<br>
<br>-- Matt<br><br><br><div class="gmail_quote">On Thu, Aug 28, 2008 at 6:02 AM, Marco Avvisano <span dir="ltr"><<a href="mailto:marco.avvisano@regione.toscana.it">marco.avvisano@regione.toscana.it</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><br>
I have the same problem but not for every click<br>
<br>
RT 3.8.1<br>
Mysql 4.1.22<br>
OS: Linux 2.4.21-37.ELsmp<br>
<br>
any suggestions<br>
<br>
thanks<br>
<br>
Marco<br>
<br>
----- Original Message -----<br>
From: "Ruslan Zakirov" <<a href="mailto:ruz@bestpractical.com">ruz@bestpractical.com</a>><br>
To: "Mark Hazen" <<a href="mailto:markh@intechgra.com">markh@intechgra.com</a>><br>
Cc: <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>
Sent: Wednesday, August 06, 2008 10:34 PM<br>
Subject: Re: [rt-users] RT requiring login for every click<br>
<br>
<br>
>I saw your followups on this issue, but I want to comment this.<br>
><br>
> Yes, these fixes I was talking about have been integrated into 3.8.0<br>
> and as well several fixes would be in 3.8.1 (3.8.1rc1 is available at<br>
> this moment for download from our server).<br>
><br>
> Affects: RT on mysql 4.1 and newer with utf8 as default DB charset<br>
> WHEN RT's DB was created, changing mysql options would not help much<br>
><br>
> Symptoms: constant login requests on every action<br>
><br>
> Check: change session handler to Apache::Session::File, if problem<br>
> goes away then it's this issue.<br>
><br>
> Otherwise issue is different and needs more investigation. In this<br>
> case (according to Mark's further comments) situation is different.<br>
><br>
> Hope this would help isolate different problems in future.<br>
><br>
> On Tue, Aug 5, 2008 at 5:24 AM, Mark Hazen <<a href="mailto:markh@intechgra.com">markh@intechgra.com</a>> wrote:<br>
>> Hiya folks,<br>
>><br>
>> I saw this mentioned on the list a couple months back, but under Gentoo,<br>
>> and while the issue was related to the MySQL language configuration,<br>
>> there was a note from ruz@bp stating that this was an issue related the<br>
>> default charset setting for MySQL (under Gentoo, though) which had been<br>
>> addressed for the next release (under 3.6, so it'd be incorporated into<br>
>> 3.8 I'm guessing).<br>
>><br>
>> When a user (admin user in this case) logs in, they get the home page,<br>
>> but any subsequent clicks bring the login page up again. The system and<br>
>> Apache logs don't reveal any errors, just a successful login message<br>
>> when the logins are made.<br>
>><br>
>> I've checked the database and the cookie, and the RT_SID is identical<br>
>> and being updated with each request. We did have default-character-set<br>
>> as utf8 as recommended for Dovecot on the same machine, but I've<br>
>> commented that out and restarted all associated services, and we still<br>
>> have the multiple login requests.<br>
>><br>
>> I'm attaching my my.cnf file below in case that's the culprit; I do<br>
>> appreciate any suggestions that might help here.<br>
>><br>
>><br>
>> Environment:<br>
>> RT: 3.8.0<br>
>> OS: Oracle Linux 5.2 (RHEL5 equivalent)<br>
>> DB: MySQL 5.0.45<br>
>> Web Server: Apache/2.2.3<br>
>><br>
><br>
> [snip]<br>
><br>
> --<br>
> Best regards, Ruslan.<br>
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