<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Does RT give you the ability to sort results with an Order By, Then By?<br><br>eg. Order by Severity, then by Priority or something like that?<br><br>If I then had 4 Sev-1 issues they would all show at the top, but then be ordered by their individual priority.<br><br>When I order by Priority and all priority is set to zero, there doesn't appear to be a sort order applied (at least I can't tell what it is ordering by.) But I'd like to order by one field, and where all results are equal for many tickets for that field, order by another.<br><br><br><br><br>Cheers<br><br><br>-- <br>Adam Smith<br>Platform Operations Team Leader<br>Venda, Ltd.<br><a href="mailto:AdamSmith@venda.com">AdamSmith@venda.com</a><br><br><br>
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