<div dir="ltr">Check /var/log/httpd/error_log for the probable cause. I did that update, and some modules were missing, don't remember which one.<br><br>Also, after that, when you get apache to start, if you get a blank page from RT, you need to start CPAN and do this:<br>
force install Scalar::Util<br><br>That was my problem when I updated perl on RHEL 5.2, should be the same as on CentOS. It was particularly hard to track since it left no messages anywhere.<br><br clear="all">--<br>Mathieu Longtin<br>
1-514-803-8977<br>
<br><br><div class="gmail_quote">On Wed, Sep 24, 2008 at 2:40 PM, Todd Christensen <span dir="ltr"><<a href="mailto:tchristensen@utah.gov">tchristensen@utah.gov</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div style="margin: 4px 4px 1px; font-family: Tahoma; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12pt; line-height: normal; font-size-adjust: none; font-stretch: normal; color: rgb(0, 0, 0);">
<div>Hello</div>
<div> </div>
<div>I am in the process of doing a proof of concept for RT 3.8.1 running inside a VM session on my laptop with CENTOS 5.2.</div>
<div> </div>
<div>I have it up and working and was alerted by the OS that there were 26 updates for me to apply. I have run several snapshots through the process of building RT - so that I don't break it with out any recourse - so I ran the updates. I noticed there were some Perl updates and let them go on anyway. Needless to say after restarting Apache - just to see if things still worked - apache won't start anymore.</div>
<div> </div>
<div>Error is "httpd failed: The error was: Starting httpd: [FAILED]</div>
<div> </div>
<div>Here are the updates that were applied (from syslog)</div>
<div> </div>
<div>Sep 24 11:48:17 pope yum: Updated: perl - 4:5.8.8-15.el5_2.1.i386<br>Sep 24 11:48:18 pope yum: Updated: perl-Net-SSLeay - 1.32-1.el5.rf.i386<br>Sep 24 11:48:21 pope yum: Updated: perl-Net-DNS - 0.63-1.el5.rf.i386<br>
Sep 24 11:48:22 pope yum: Updated: perl-IO-Zlib - 1.09-1.el5.rf.noarch<br>Sep 24 11:48:23 pope yum: Updated: perl-Archive-Tar - 1.38-1.el5.rf.noarch<br>Sep 24 11:48:23 pope yum: Updated: perl-IO-Socket-SSL - 1.13-1.el5.rf.noarch<br>
Sep 24 11:48:24 pope yum: Installed: perl-Compress-Raw-Zlib - 2.011-1.el5.rf.i386<br>Sep 24 11:48:25 pope yum: Installed: perl-IO-Compress-Base - 2.011-1.el5.rf.noarch<br>Sep 24 11:48:25 pope yum: Updated: perl-HTML-Tagset - 3.20-1.el5.rf.noarch<br>
Sep 24 11:48:26 pope yum: Updated: perl-HTML-Parser - 3.56-1.el5.rf.i386<br>Sep 24 11:48:36 pope yum: Installed: glib - 1:1.2.10-20.el5.i386<br>Sep 24 11:48:37 pope yum: Installed: gtk+ - 1:1.2.10-56.el5.i386<br>Sep 24 11:48:40 pope yum: Updated: spamassassin - 3.2.5-1.el5.rf.i386<br>
Sep 24 11:48:40 pope yum: Installed: perl-IO-Compress-Zlib - 2.011-1.el5.rf.noarch<br>Sep 24 11:48:41 pope yum: Updated: perl-Compress-Zlib - 2.011-1.el5.rf.noarch<br>Sep 24 11:48:41 pope yum: Installed: perl-Crypt-PasswdMD5 - 1.3-1.2.el5.rf.noarch<br>
Sep 24 11:48:41 pope yum: Updated: perl-IO-Socket-INET6 - 2.54-1.el5.rf.noarch<br>Sep 24 11:48:43 pope yum: Updated: lftp - 3.7.3-1.el5.rf.i386<br>Sep 24 11:48:43 pope yum: Installed: perl-Net-Daemon - 0.43-1.el5.rf.noarch<br>
Sep 24 11:48:44 pope yum: Installed: perl-PlRPC - 0.2020-1.el5.rf.noarch<br>Sep 24 11:48:46 pope yum: Updated: perl-DBI - 1.605-1.el5.rf.i386<br>Sep 24 11:48:48 pope yum: Updated: subversion - 1.5.2-0.1.el5.rf.i386<br>Sep 24 11:48:49 pope yum: Updated: nmap - 2:4.20-1.el5.rf.i386<br>
Sep 24 11:48:50 pope yum: Updated: libwpd - 0.8.14-1.el5.rf.i386<br>Sep 24 11:48:51 pope yum: Updated: dstat - 0.6.8-1.el5.rf.noarch<br>Sep 24 11:48:51 pope yum: Updated: udftools - 1.0.0b3-3.el5.rf.i386<br>Sep 24 11:48:51 pope yum: Updated: mtr - 2:0.74-1.el5.rf.i386<br>
Sep 24 11:48:52 pope yum: Updated: cadaver - 0.22.5-1.el5.rf.i386<br>Sep 24 11:48:52 pope yum: Updated: nmap-frontend - 2:4.20-1.el5.rf.i386<br>Sep 24 11:48:53 pope yum: Updated: rsync - 3.0.4-1.el5.rf.i386<br>Sep 24 11:48:54 pope yum: Updated: perl-BSD-Resource - 1.2901-1.el5.rf.i386<br>
Sep 24 11:48:57 pope yum: Updated: iso-codes - 1.0a-1.el5.rf.noarch<br>Sep 24 11:48:58 pope yum: Installed: gdk-pixbuf - 1:0.22.0-25.el5.i386<br>Sep 24 11:48:58 pope yum: Updated: flash-plugin - 9.0.124.0-1.el5.rf.i386<br>
Sep 24 11:48:59 pope yum: Updated: rdesktop - 1.5.0-0.el5.rf.i386<br>Sep 24 11:49:00 pope yum: Updated: syslinux - 3.71-1.el5.rf.i386</div>
<div> </div>
<div>My reason for posting is to know what modules I need to be careful with in the future as to what will break RT. Can anyone tell me which updates shouldn't be run? Anything specific from the list above? I've reverted to my saved snapshot and it's back up again and I did it once more to verify that the updates are what broke it - and it is the culprit.</div>
<div> </div>
<div>If this goes into production - I want to be informed as to what updates/patches can go on easily to keep the OS up to date and what others I need to stay away from completely - or just be leary of.</div>
<div> </div>
<div>Thanks - there are some great people on this list that PM'd me with a lot of great help.</div>
<div> </div><font color="#888888">
<div>-Todd Christensen</div></font></div>
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