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<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>I have external authentication set to AD LDAP and it works
fine.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>The problem now is when a end user sends an email from <a
href="mailto:xxx@gmail.com">xxx@gmail.com</a> to, RT 3.8 gives an error saying
that the user cant be loaded from ldap and rt doesnt have the right
configuration to create the user in the databse (internal).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>What are the variables i need to set so the user is automatically
created in the RT database when someone sends an email and dont exist in the
external LDAP?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>TIA,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>Filipe<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'>Portugal<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=PT
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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