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<DIV><FONT face=Arial color=#0000ff size=2>it sounds to me like you're
experiencing the common session storage issue... i fixed it by enabling
dist-stored sessions through apache in RT_SiteConfig.pm rather than using
mysql-stored ones. note that this doesn't actually fix the problem per-se, but
is actually a viable workaround if you don't mind using the OS's filesystem to
store your httpd sessions rather than your database.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2>-gabe</FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]<B>On Behalf Of </B>Ian
Docherty<BR><B>Sent:</B> Friday, October 03, 2008 10:58 AM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] RT logs me off
(losing cookies)<BR><BR></FONT></DIV>
<DIV class=moz-text-flowed lang=x-western
style="FONT-SIZE: 13px; FONT-FAMILY: -moz-fixed">Hi <BR>I have recently
installed RT 3.8.1 on a new machine (importing an older database) and all
seems fine except that I frequently get logged off when I click on a link.
Typically after a few seconds or so. Most frequently when I click on a 'new
search' lnk, but not exclusively. <BR><BR>I have cleared the mason_data/obj
directory (since I changed my domain name and thought that might upset
things). <BR><BR>I have cleared the cookie in my browser and checked it is
created again (it is) but other people with other browsers have the same
problem. <BR><BR>The problem occurs whatever value of $AutoLogoff I use
(originally it was 0, now it is 60). <BR><BR>Any other ideas? <BR><BR>Regards
<BR>Ian <BR><BR></DIV></BLOCKQUOTE></BODY></HTML>