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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for your answer.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I tried to set these two variables in the
configuration file but the problem remains. The attached text file (via RT web
console) appears “inline” the email message to the end user.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Any more ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>TIA,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Filipe<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:country-region w:st="on"><st1:place w:st="on"><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Portugal</span></font></st1:place></st1:country-region><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Sebastien
Termeau [mailto:st@mobilepeople.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> terça-feira, 7 de Outubro de
2008 10:31<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Filipe
José Silva Clemente</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [rt-users] RT 3.8:
Text file attachments problem</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hi,<br>
<br>
You might take a look at the following configuration parameters :<br>
Set($MaxInlineBody, 0);<br>
Set($SuppressInlineTextFiles, 1);<br>
<br>
Sebastien<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Mon, Oct 6, 2008 at 4:35 PM, <st1:PersonName w:st="on">Filipe José
Silva Clemente</st1:PersonName> <<a href="mailto:filipe@sapia.uminho.pt">filipe@sapia.uminho.pt</a>>
wrote:<o:p></o:p></span></font></p>
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<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'>Hi,</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'>When i attach a text file (.txt) to a user reply from the rt 3.8 web
console the user receives it, not attached, but "embedded" in the
email message. The text file appears in the email body but the text i write to
the user in the message disappears. </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'>Is this a bug or a configuration?</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'>TIA,</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'>Filipe</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial'>Portugal</span></font><o:p></o:p></p>
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12.0pt'><br>
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