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<pre>I can confirm I am also getting same problem, when I click on the link to view the attachment in the browser I get a blank page, sometimes the link to attachment comes up in the browser window.
This happens to .docs, jpg and gif. I noticed pdf are ok.
regards
Gerald.
On Oct 3, 2008, at 10:40 AM, Matt Simerson wrote:
><i>
</i>><i> I can confirm this issue as we're seeing the same here.
</i>><i>
</i>><i> We have two RT installs, both pointed at the same central database.
</i>><i> The old version of RT (3.4.2) works properly. If I route the email
</i>><i> messages to the new RT 3.8.1 server, then we end up with corrupted
</i>><i> attachments.
</i>><i>
</i>><i> I have checked my MTA, http, and MySQL settings, making sure I
</i>><i> wasn't limiting attachment sizes. All have 10M limits. For now, I
</i>><i> routed mail back to the old RT install.
</i>><i>
</i>><i> Matt
</i>
I forgot to include:
[<a
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">matt at rt</a> ~]$ uname -a
Linux rt.spry.com 2.6.18-ovz028stab039.1-smp #1 SMP Tue Jul 24
12:12:48 MSD 2007 i686 i686 i386 GNU/Linux
[<a
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">matt at rt</a> ~]$ cat /etc/redhat-release
CentOS release 5.2 (Final)
[<a
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">matt at rt</a> ~]$ perl -V | head -n4
Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
Platform:
osname=linux, osvers=2.6.18-53.1.14.el5pae, archname=i386-linux-
thread-multi
uname='linux builder16.centos.org 2.6.18-53.1.14.el5pae #1 smp
wed mar 5 12:07:47 est 2008 i686 athlon i386 gnulinux '
Using the latest version of all CPAN modules as of 9/27/08.
Matt
><i> On Oct 3, 2008, at 7:36 AM, Muralidhar wrote:
</i>><i>
</i>>><i> After upgrading to 3.8.1 we are not able view any attachments. Only
</i>>><i> thing we can see in the attachment is blank. Can any on help me on
</i>>><i> this.
</i>>><i>
</i>>><i> RT version: 3.8.1
</i>>><i> perl: 5.8.5
</i>>><i> OS: Redhat Enterprise Linux 4WS
</i>>><i>
</i>>><i>
</i>>><i> Regards
</i>>><i> Murali
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