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<p class=MsoNormal><span style='color:#1F497D'>Heres a screenclip of the
graph, no matter what I try all I can get is the black and white graph with no
additional info or colors. I tried installing webdot, graphviz, and
perl-GraphViz. What version of graphviz are people running? When I
use yum it installs graphviz 2.20.3. Thanks again in advance.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Sean<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Sean
McCreadie<br>
<b>Sent:</b> Saturday, October 25, 2008 6:10 PM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Trouble getting Relationship Charts to render
correctlyin RT 3.8.1<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Fresh off the Training class yesterday with Jesse I realized
that my new RT 3.8.1 install isn’t rendering the relationship graphs
correctly. I am able to see the graph link but it only displays a simple
B&W graph, when I select the various parameter checkboxes, I get nothing,
and I get several errors in /var/log/messages like this:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>RT: Couldn't find property handler for 'CF' and 'Type of
Request' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>RT: Couldn't find property handler for 'ReferredToBy' and ''
subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>RT: Couldn't find property handler for 'RefersTo' and ''
subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I searched the list and found this link <a
href="http://www.gossamer-threads.com/lists/rt/users/77362?search_string=ticket%20graph;%2377362">http://www.gossamer-threads.com/lists/rt/users/77362?search_string=ticket%20graph;#77362</a>,
so I tried installing perl-Graphviz, building from source, via yum, all with no
avail. I am running Centos 5.2 x86_64. Anybody have any
ideas? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks in advance<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Sean McCreadie<o:p></o:p></p>
<p class=MsoNormal>IT Support<o:p></o:p></p>
<p class=MsoNormal>Canyon Partners, LLC<o:p></o:p></p>
<p class=MsoNormal>310 272 1764<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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