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Sean,<br>
Identical to my error. I did find a 'make fixperms' which I stumbled
across, not documented anywhere I could find, alongside 'make
testdeps', and 'make fixdeps'. But it didn't change anything. Same
errors.<br>
<br>
If I ever get this going, I may need to write a wiki article for the
'rest of us' who are new at this. If I ever get it working ;-)<br>
<br>
Keep in touch Sean, if I find anything I'll let you know.<br>
<br>
<pre class="moz-signature" cols="72">Michael Mollard
Network Administrator
Moreton Bay College
Email: <a class="moz-txt-link-abbreviated" href="mailto:michael.mollard@mbc.qld.edu.au">michael.mollard@mbc.qld.edu.au</a>
Web: <a class="moz-txt-link-freetext" href="http://www.mbc.qld.edu.au">http://www.mbc.qld.edu.au</a>
Phone: (Direct) 07 3907 5712 / (Mob) 0417 631 801
Fax: 07 3390 8919</pre>
<br>
<br>
Sean McCreadie wrote:
<blockquote
cite="mid:6A8A671AFE630144BC8AE1D84E6700B8013BF0C5@SR-ES-EMAIL01.canyonpartners.local"
type="cite">
<pre wrap="">Hello,
Ive been battling trying to get AD external Authentication going as
well. Im pretty new at RT also, but I have read over all the docs and
these posts several times trying to get it working. I am having the
exact same issue as Michael in this thread, and I haven't been able to
resolve. Have either of you figured out a solution? When I got to my
servers URL I am presented with the normal login screen, but if I try to
login as root, I get this error:
RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands.
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAu
th/autohandler/Auth line 82)
If I refresh in the browser it then takes me to roots home screen and
everything functions as normal. I can logout and repeat, I have to
refresh once to get in. If I try to login as an AD user, I get this
error:
Can't call method "Disabled" on an undefined value at
/opt/rt3/bin/../lib/RT/User_Overlay.pm line 971.
I have drilled over my RT_SiteConfig.pm and compared it to the ones
posted on the lists. I turned on logging to file and it didn't generate
anything I could see that was related. I checked file permissions on
the files listed below and they are OK.
Thanks in advance for all the great help.
Sean
-----Original Message-----
From: <a class="moz-txt-link-abbreviated" href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[<a class="moz-txt-link-freetext" href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of Mike
Peachey
Sent: Monday, October 27, 2008 2:55 AM
To: Michael Mollard; RT Users
Subject: Re: [rt-users] Ldap Authentication setup question
Michael Mollard wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Mike,
Let me know when you're up and about again. I've installed
</pre>
</blockquote>
<pre wrap=""><!---->RT::Authen::ExternalAuth v.06_2 and now just logging in as local root
generates this error.
</pre>
<blockquote type="cite">
<pre wrap="">RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands.
</pre>
</blockquote>
<pre wrap=""><!---->(/srv/www/vhosts/rt.mbc.qld.edu.au/local/plugins/RT-Authen-ExternalAuth/
html/Callbacks/ExternalAuth/autohandler/Auth line 73)
This generally means that the User_Vendor.pm has not been found in the
right place to make its methods available. UpdateFromExternal is an
RT::User method, RT looks in User.pm and doesn't find it, ande then
checks for its existence in User_Local.pm and User_Vendor.pm. Obviously
it's just not finding or is unable to read User_Vendor.pm.
File permissions perhaps?
</pre>
</blockquote>
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