On Fri, Oct 31, 2008 at 9:19 PM, Kenneth Crocker <span dir="ltr"><<a href="mailto:KFCrocker@lbl.gov">KFCrocker@lbl.gov</a>></span> wrote:<br><div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Rana,<br>
<br>
<br>
What did you see in the database using sql?<br>
<br>
<br>
Kenn<br>
LBNL</blockquote></div><br><font style="font-family: arial,helvetica,sans-serif;" size="2">Hi Kenn<br><br>i did not check with sql uptill now because i want to test it what you say..<br><br>let me tell you what i did.<br>
<br>1. I created two tickets in different queues<br>2. than i merged these tickets (it show me only one queue at merged ticket)<br><br>than i send many replies and but no bounce for that merged tickets.<br><br>than i go for steve solution now i got that </font><font style="font-family: arial,helvetica,sans-serif;" size="2">following are the </font><font style="font-family: arial,helvetica,sans-serif;" size="2">causes of this bounce error :<br>
<br></font><pre style="font-family: arial,helvetica,sans-serif;"><font size="2">1. adding queue address as requestor OR cc OR admincc OR all of three in tickets.<br>2. replying from ticket adding queue address as CC, BCC, etc.</font></pre>
so i change my effected tickets and now there is no bounce.<br><br><br>-- <br>---------------------------------------------<br> Rana Tanveer<br> +923224194457<br><a href="http://www.sysadminsline.com">http://www.sysadminsline.com</a><br>
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