[Mon Nov 3 14:20:00 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:20:01 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:20:01 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:20:10 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:20:10 2008] [debug]: LDAP Search === Base: dc=canyonpartners,dc=local == Filter: (&(objectClass=*)(sAMAccountName=root)) == Attrs: l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:853) [Mon Nov 3 14:20:10 2008] [debug]: Disable Check Failed :: ( My_LDAP ) root User not found (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:867) [Mon Nov 3 14:20:10 2008] [debug]: RT::User::IsExternalPassword Trying External authentication (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:52) [Mon Nov 3 14:20:10 2008] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:63) [Mon Nov 3 14:20:10 2008] [debug]: LDAP Search === Base: dc=canyonpartners,dc=local == Filter: (&(sAMAccountName=root)(objectClass=*)) == Attrs: dn (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:185) [Mon Nov 3 14:20:10 2008] [info]: My_LDAP AUTH FAILED: root User not found or more than one user found (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:208) [Mon Nov 3 14:20:10 2008] [info]: RT::User::IsExternalPassword External Auth Failed: root (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:294) [Mon Nov 3 14:20:10 2008] [debug]: RT::User::IsPassword External auth FAILED (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:360) [Mon Nov 3 14:20:10 2008] [info]: RT::User::IsInternalPassword AUTH OKAY: root (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:313) [Mon Nov 3 14:20:10 2008] [debug]: RT::User::IsPassword Internal auth SUCCEEDED (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:366) [Mon Nov 3 14:20:10 2008] [info]: Successful login for root from 10.10.51.69 (/opt/rt3/share/html/autohandler:273) [Mon Nov 3 14:20:10 2008] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:276) [Mon Nov 3 14:20:11 2008] [debug]: RT::Date used Time::ParseDate to make '2008-10-31' 1225436400 (/opt/rt3/bin/../lib/RT/Date.pm:209) [Mon Nov 3 14:20:11 2008] [debug]: RT::Date used Time::ParseDate to make '2008-11-06' 1225958400 (/opt/rt3/bin/../lib/RT/Date.pm:209) [Mon Nov 3 14:20:11 2008] [debug]: RT::Date used Time::ParseDate to make '2008-10-31' 1225436400 (/opt/rt3/bin/../lib/RT/Date.pm:209) [Mon Nov 3 14:20:11 2008] [debug]: RT::Date used Time::ParseDate to make '2008-11-06' 1225958400 (/opt/rt3/bin/../lib/RT/Date.pm:209) [Mon Nov 3 14:20:11 2008] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled (/opt/rt3/bin/../lib/RT/Config.pm:276) [Mon Nov 3 14:20:11 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:22:29 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:22:30 2008] [error]: Working around bug in RT and reloading RT::User (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:8) [Mon Nov 3 14:22:48 2008] [warning]: Transaction->Create couldn't, as you didn't specify an object type and id (/opt/rt3/bin/../lib/RT/Record.pm:1439) [Mon Nov 3 14:22:48 2008] [error]: Couldn't get principal for not loaded object (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113) [Mon Nov 3 14:22:48 2008] [debug]: RT::User::IsExternalPassword Trying External authentication (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:52) [Mon Nov 3 14:22:48 2008] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:63) [Mon Nov 3 14:22:48 2008] [debug]: LDAP Search === Base: dc=canyonpartners,dc=local == Filter: (&(sAMAccountName=juser)(objectClass=*)) == Attrs: dn (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:185) [Mon Nov 3 14:22:48 2008] [debug]: Found LDAP DN: CN=Joe User,OU=Users,OU=Century City,OU=Americas,OU=Testing,DC=canyonpartners,DC=local (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:217) [Mon Nov 3 14:22:48 2008] [info]: RT::User::IsExternalPassword External Auth OK ( My_LDAP ): juser (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:281) [Mon Nov 3 14:22:48 2008] [debug]: RT::User::IsPassword External auth SUCCEEDED (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:360) [Mon Nov 3 14:22:48 2008] [info]: Autocreated authenticated user juser ( 14 ) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:64) [Mon Nov 3 14:22:48 2008] [debug]: LDAP Search === Base: dc=canyonpartners,dc=local == Filter: (&(objectClass=*)(sAMAccountName=juser)) == Attrs: l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:853) [Mon Nov 3 14:22:48 2008] [debug]: LDAP Search === Base: dc=canyonpartners,dc=local == Filter: (&(objectClass=*)(userAccountControl:1.2.840.113556.1.4.803:=2)(sAMAccountName=juser)) == Attrs: uid (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm:893) [Mon Nov 3 14:22:48 2008] [crit]: User #14 has principal of Group type (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1123)