<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
Ok<br>
<br>
Thanks everyone for the suggestions. I have now fixed this and I
understand what and why.<br>
<br>
Kobus<br>
<br>
Drew Barnes wrote:
<blockquote cite="mid:491B3D5C.209@ucrwcu.rwc.uc.edu" type="cite">I
assume pointing a browser at <a class="moz-txt-link-freetext" href="http://rt.con.com">http://rt.con.com</a> leads to a working RT
installation? If not, this is your problem.
<br>
<br>
Are you redirecting http requests to https with a rewrite rule?
<br>
<br>
Kobus Bensch wrote:
<br>
<blockquote type="cite">Hi
<br>
I am currently getting this error on all messages.
<br>
<br>
There is no errors in messages or rt.log. Just maillog.
<br>
<br>
When I try
<br>
<br>
echo hello |/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action
correspond --url <a class="moz-txt-link-freetext" href="http://rt.con.com">http://rt.con.com</a>
<br>
<br>
I get
<br>
An Error Occurred
<br>
=================
<br>
<br>
404 Not Found
<br>
<br>
Which file was not found. No errors anywhere when I try this. Not even
maillog.
<br>
<br>
Lars Kellogg-Stedman wrote:
<br>
<blockquote type="cite">
<blockquote type="cite">I am now so sick of seeing this message
and not able to sort it. Can
<br>
anyone PLEASE tell me how to sort this out once and for all?
<br>
</blockquote>
<br>
Your RT log should have error message that correspond to this. Look
<br>
in /var/log/messages (assuming a reasonably common syslog
<br>
configuration), and make sure you're logging debug priority messages.
<br>
In RT_*Config.pm:
<br>
<br>
Set($LogToSyslog , 'debug');
<br>
<br>
(But note recent messages to this list regarding the performance
<br>
impact of logging at this priority level).
<br>
<br>
You should be able to trigger this problem on demand in order to
<br>
diagnose it. Get a copy of the message that triggered the error, and
<br>
then pipe it to:
<br>
<br>
/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action correspond
<br>
--url <a class="moz-txt-link-freetext" href="http://rt.con.com/">http://rt.con.com/</a>
<br>
<br>
You should see useful error messages either on your screen or in the
log.
<br>
<br>
</blockquote>
<br>
-- <br>
<br>
<br>
<br>
<br>
<br>
7 Marlborough Close
<br>
Maidenhead
<br>
Berkshire
<br>
SL6 4LP
<br>
United Kingdom
<br>
<br>
Telephone: +44 (01628) 675 978
<br>
Facsimile: +44 (07092) 289 990
<br>
Mobile Phone: +44 (07703) 503 733
<br>
Skype ID: fullnetsolutionsltd
<a class="moz-txt-link-rfc2396E" href="skype:fullnetsolutionsltd?call"><skype:fullnetsolutionsltd?call></a> Kobus Bensch:
<a class="moz-txt-link-abbreviated" href="mailto:kbensch@fullnet.co.uk">kbensch@fullnet.co.uk</a> <a class="moz-txt-link-rfc2396E" href="mailto:kbensch@fullnet.co.uk"><mailto:kbensch@fullnet.co.uk></a>
<br>
<br>
Information: <a class="moz-txt-link-abbreviated" href="mailto:info@fullnet.co.uk">info@fullnet.co.uk</a>> <a class="moz-txt-link-rfc2396E" href="mailto:info@fullnet.co.uk"><mailto:info@fullnet.co.uk></a>
<br>
<br>
Sales Team: <a class="moz-txt-link-abbreviated" href="mailto:fslsales@fullnet.co.uk">fslsales@fullnet.co.uk</a>
<a class="moz-txt-link-rfc2396E" href="mailto:fslsales@fullnet.co.uk"><mailto:fslsales@fullnet.co.uk></a>
<br>
<br>
WWW: <a class="moz-txt-link-freetext" href="http://www.fullnet.co.uk">http://www.fullnet.co.uk</a>
<br>
<br>
Registered in England & Wales, Company Number 3568937
<br>
<br>
VAT registration number: UK 714 7309 42
<br>
<br>
E & O.E. All prices exclude VAT & Carriage unless otherwise
specified.
<br>
<br>
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system administrator by emailing <a class="moz-txt-link-abbreviated" href="mailto:admin@fullnet.co.uk">admin@fullnet.co.uk</a> with the
subject "eMail Confidentiality Query!"
<a class="moz-txt-link-rfc2396E" href="mailto:admin@fullnet.co.uk?subject=eMail%20Confidentiality%20Query%21"><mailto:admin@fullnet.co.uk?subject=eMail%20Confidentiality%20Query%21></a>.
<br>
<br>
The content of this email does not necessarily reflect the views or
opinions of Fullnet Solutions Limited. If you have any queries or
complaints please email <a class="moz-txt-link-abbreviated" href="mailto:info@fullnet.co.uk">info@fullnet.co.uk</a> with the subject "eMail
Comment/Complaint Query!"
<a class="moz-txt-link-rfc2396E" href="mailto:info@fullnet.co.uk?subject=eMail%20Comment/Complaint%20Query%21"><mailto:info@fullnet.co.uk?subject=eMail%20Comment/Complaint%20Query%21></a>.
<br>
<br>
This footnote also confirms that this email message has been scanned
for the presence of computer viruses. Fullnet Solutions Limited can
however not be held responsible for any virus infections on the
recipients or any other systems. For more information regarding the
solutions Fullnet has to offer please email <a class="moz-txt-link-abbreviated" href="mailto:sales@fullnet.co.uk">sales@fullnet.co.uk</a> with
the subject "Sales Query!"
<a class="moz-txt-link-rfc2396E" href="mailto:fslsales@fullnet.co.uk?subject=Sales%20Query%21"><mailto:fslsales@fullnet.co.uk?subject=Sales%20Query%21></a>.
<br>
<br>
------------------------------------------------------------------------
<br>
<br>
_______________________________________________
<br>
<a class="moz-txt-link-freetext" href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>
<br>
<br>
Community help: <a class="moz-txt-link-freetext" href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</a>
<br>
Commercial support: <a class="moz-txt-link-abbreviated" href="mailto:sales@bestpractical.com">sales@bestpractical.com</a>
<br>
<br>
<br>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at <a class="moz-txt-link-freetext" href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a>
<br>
</blockquote>
<br>
</blockquote>
<br>
<div class="moz-signature">-- <br>
<title>Fullnet Solutions Limited</title>
<meta http-equiv="Content-Type" content="text/html; ">
<br>
<table align="center" border="0" width="99%">
<tbody>
<tr>
<td align="center" width="33%">
<p> </p>
<p><img src="cid:part1.06050502.01040609@fullnet.co.uk"></p>
<p> </p>
</td>
<td width="33%">7 Marlborough Close<br>
Maidenhead<br>
Berkshire<br>
SL6 4LP<br>
United Kingdom<br>
<br>
Telephone: +44 (01628) 675 978<br>
Facsimile: +44 (07092) 289 990<br>
Mobile Phone: +44 (07703) 503 733<br>
Skype ID: <a href="skype:fullnetsolutionsltd?call">fullnetsolutionsltd</a></td>
<td width="33%">Kobus Bensch: <a
href="mailto:kbensch@fullnet.co.uk">kbensch@fullnet.co.uk</a><br>
<br>
Information: <a href="mailto:info@fullnet.co.uk">info@fullnet.co.uk></a><br>
<br>
Sales Team: <a href="mailto:fslsales@fullnet.co.uk">fslsales@fullnet.co.uk</a><br>
<br>
WWW: <a href="http://www.fullnet.co.uk">http://www.fullnet.co.uk</a><br>
<br>
Registered in England & Wales, Company Number 3568937<br>
<br>
VAT registration number: UK 714 7309 42</td>
</tr>
<tr>
<td colspan="3" align="center" width="33%">
<p>E & O.E. All prices exclude VAT & Carriage unless
otherwise specified.</p>
</td>
</tr>
<tr>
<td colspan="3" align="center" width="33%">
<p>This email and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom
they are addressed. If you have received this email in error please
notify the system administrator by emailing <a
href="mailto:admin@fullnet.co.uk?subject=eMail%20Confidentiality%20Query%21">
admin@fullnet.co.uk with the subject "eMail Confidentiality Query!"</a>.</p>
<p>The content of this email does not necessarily reflect the
views or opinions of Fullnet Solutions Limited. If you have any queries
or complaints please email <a
href="mailto:info@fullnet.co.uk?subject=eMail%20Comment/Complaint%20Query%21">
info@fullnet.co.uk with the subject "eMail Comment/Complaint Query!"</a>.</p>
<p>This footnote also confirms that this email message has been
scanned for the presence of computer viruses. Fullnet Solutions Limited
can however not be held responsible for any virus infections on the
recipients or any other systems. For more information regarding the
solutions Fullnet has to offer please email <a
href="mailto:fslsales@fullnet.co.uk?subject=Sales%20Query%21">
sales@fullnet.co.uk with the subject "Sales Query!"</a>.</p>
</td>
</tr>
</tbody>
</table>
</div>
</body>
</html>