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Hi<br>
I am currently getting this error on all messages.<br>
<br>
There is no errors in messages or rt.log. Just maillog.<br>
<br>
When I try <br>
<br>
echo hello |/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action
correspond --url <a class="moz-txt-link-freetext" href="http://rt.con.com">http://rt.con.com</a><br>
<br>
I get <br>
An Error Occurred<br>
=================<br>
<br>
404 Not Found<br>
<br>
Which file was not found. No errors anywhere when I try this. Not even
maillog.<br>
<br>
Lars Kellogg-Stedman wrote:
<blockquote
cite="mid:c63ea11b0811121216x1e890719y992dc3d447bd4eae@mail.gmail.com"
type="cite">
<blockquote type="cite">
<pre wrap="">I am now so sick of seeing this message and not able to sort it. Can
anyone PLEASE tell me how to sort this out once and for all?
</pre>
</blockquote>
<pre wrap=""><!---->
Your RT log should have error message that correspond to this. Look
in /var/log/messages (assuming a reasonably common syslog
configuration), and make sure you're logging debug priority messages.
In RT_*Config.pm:
Set($LogToSyslog , 'debug');
(But note recent messages to this list regarding the performance
impact of logging at this priority level).
You should be able to trigger this problem on demand in order to
diagnose it. Get a copy of the message that triggered the error, and
then pipe it to:
/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action correspond
--url <a class="moz-txt-link-freetext" href="http://rt.con.com/">http://rt.con.com/</a>
You should see useful error messages either on your screen or in the log.
</pre>
</blockquote>
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