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<TITLE>Combine "issue resolved" and the last reply/message into one single email</TITLE>
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<P DIR=LTR><SPAN LANG="no"><FONT FACE="Calibri">When I close a issue, the customer first get an email with the answer/soltion, and then a new</FONT></SPAN><SPAN LANG="no"> <FONT FACE="Calibri">email stating that the issue is closed.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="no"><FONT FACE="Calibri">Could I either</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="no"><FONT FACE="Calibri">A: Combine these into one single message</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">.</FONT></SPAN><SPAN LANG="no"></SPAN></P>
<P DIR=LTR><SPAN LANG="no"><FONT FACE="Calibri">B: Not send an email when the issue is closed</FONT></SPAN><SPAN LANG="no"> <FONT FACE="Calibri">(using</FONT></SPAN><SPAN LANG="no"> <FONT FACE="Calibri">”</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">Reply</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">”</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">, not</FONT></SPAN><SPAN LANG="no"> <FONT FACE="Calibri">”</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">Resolve</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">”</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">)</FONT></SPAN><SPAN LANG="no"> <FONT FACE="Calibri">at all</FONT></SPAN><SPAN LANG="no"><FONT FACE="Calibri">.</FONT></SPAN><SPAN LANG="no"></SPAN></P>
<P DIR=LTR><SPAN LANG="no"></SPAN></P>
<P DIR=LTR><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial">Med vennlig hilsen / with kind regards</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"> </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="no"><B></B></SPAN><SPAN LANG="no"><B></B></SPAN><B><SPAN LANG="nb-no"></SPAN></B><B><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial">Steffen Tronstad</FONT></SPAN></B><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"><BR>
</FONT></SPAN><SPAN LANG="no"><I></I></SPAN><SPAN LANG="no"><I></I></SPAN><I><SPAN LANG="nb-no"></SPAN></I><I><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial">BroadPark Games drift/design</FONT></SPAN></I><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"><BR>
</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial">NextGenTel AS, part of TeliaSonera Group</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"><BR>
</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial">Tlf: +47 466 988 46</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"><BR>
</SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial">Mail:</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"><U></U></SPAN><U><SPAN LANG="nb-no"></SPAN></U><U><SPAN LANG="nb-no"><FONT SIZE=2 FACE="Arial"></FONT></SPAN></U><SPAN LANG="no"> </SPAN><A HREF="mailto:sttr@nextgentel.com"><SPAN LANG="no"></SPAN><SPAN LANG="no"><U></U></SPAN><U><SPAN LANG="nb-no"></SPAN></U><U><SPAN LANG="nb-no"><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">sttr@nextgentel.com</FONT></SPAN></U><SPAN LANG="no"></SPAN></A><SPAN LANG="no"></SPAN><SPAN LANG="no"><U></U></SPAN><U><SPAN LANG="nb-no"></SPAN></U><U><SPAN LANG="nb-no"><FONT COLOR="#0000FF" SIZE=2 FACE="Arial"> <</FONT></SPAN></U><SPAN LANG="no"></SPAN><A HREF="mailto:sttr@nextgentel.com"><SPAN LANG="no"></SPAN><SPAN LANG="no"><U></U></SPAN><U><SPAN LANG="nb-no"></SPAN></U><U><SPAN LANG="nb-no"><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">mailto:sttr@nextgentel.com</FONT></SPAN></U><SPAN LANG="no"></SPAN></A><SPAN LANG="no"></SPAN><SPAN LANG="no"><U></U></SPAN><U><SPAN LANG="nb-no"></SPAN></U><U><SPAN LANG="nb-no"><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">></FONT></SPAN></U><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"> </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT COLOR="#008000" SIZE=6 FACE="Webdings">P</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"></FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"> <FONT COLOR="#008000" SIZE=2 FACE="Arial">please don't print this e-mail unless you really need to.</FONT></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN><SPAN LANG="nb-no"><FONT FACE="Times New Roman"> </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="no"></SPAN><SPAN LANG="nb-no"></SPAN></P>
<P DIR=LTR><SPAN LANG="no"></SPAN></P>
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