<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi,<div><br></div><div><br></div><div>I have recently installed RT 3.8.1 on a solaris machine. If i send mail to the server it works ok and creates the ticket without issues. However if i send a mail to the server with a plain txt attachment the server fails to load the issue and reports that it cant find a valid user. I made sure i was using the same user to send the ticket in for both tests and to the same working queue. The contents of my email in both cases was limited to a few lines e.g "see attachment" then on one i would put the test.txt file and the other i would not. However it fails on the one with the attachment. I think the issue may be that the text file is a dump of usernames and email addresses and so it can not determine what should be the requesters email address.</div><div><br></div><div>Regards</div><div>Mark</div><div><br></div><div><br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div><div><b>Mark Olliver BSc (Hons) MBCS CITP FCNSA,</b></div></div><div><div><b>Thermeon (Systems Admin)</b></div></div><div><div>Russ Hill Farm, Russ Hill, Charlwood, Surrey, RH6 0EL, UK</div></div><div><div>E. <a href="mailto:mark@thermeon.com">mark@thermeon.com</a></div><div>M. +44 79 20 062 647</div></div></div></div></span> </div><br></div></body></html>