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<p class=MsoNormal><span lang=EN-US>Hello together,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I am currently trying to get MakeClicky
running but with no success. Originally, I planned to use a callback to allow
for some linking (SVN Revisions and such). To start with, I used the example
Callback along with the standard HTTPURL tool:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal style='text-indent:35.4pt'><span lang=EN-US>/opt/rt3/etc/RT_SiteConfig.pm:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>Set(@Active_MakeClicky,
qw('httpurl', 'ticket_link') );<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US> /opt/rt3/local/html/Callbacks/Elements/MakeClicky/Default<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'><%ARGS><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>$types
=> []<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>$actions
=> {}<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'></%ARGS><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'><%INIT><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>my
$web_path = RT->Config->Get('WebPath');<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'># Action
takes TicketId as Argument and returns Ticket Link:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>$a
ctions->{'link_ticket'} = sub {<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>
my %args = @_;<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>
my $id = $args{'all_matches'}[1];<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>
return qq{<a
href="$web_path/Ticket/Display.html?id=$id">$args{value}</a>};<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>};<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'># add the
Action to the list<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>push
@$types, {<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>
name => 'ticket_link',<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>
regex => qr{#(\d+)}i,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>
action => 'link_ticket'<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-family:"Courier New"'>};<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Now I have created a ticket with the
following text:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> </span><span lang=EN-US
style='font-family:"Courier New"'>http://www.nehmer.net/<o:p></o:p></span></p>
<p class=MsoNormal style='text-indent:35.4pt'><span lang=EN-US
style='font-family:"Courier New"'>https://www.nehmer.net<o:p></o:p></span></p>
<p class=MsoNormal style='text-indent:35.4pt'><span lang=EN-US
style='font-family:"Courier New"'>#1234<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Apache 2 (using mod_perl) has been
restarted.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Unfortunalety, when looking at the ticket
in question, there is no link whatsoever.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>By the way: Does the callback has to be
named “Default” or can I make multiple freely named files (e.g. “ticket_link”
and “subversion_link”) in the same location? Also, can I introduce
configuration options in some way for my callback, for example a subversion
repository base URL to be used in the linking?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal>Thanks in advance for any help!<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Yours sincerely,<br>
Torben Nehmer</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif"'>-------<br>
Torben Nehmer<br>
Diplom Informatiker (FH)<br>
Business System Developer</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif"'>CANCOM Deutschland
GmbH<br>
Messerschmittstr. 20<br>
89343 Scheppach<br>
Germany</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Tel.: +49
8225 - 996-1118<br>
Fax: +49 8225 - 996-41118<br>
</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><a
href="mailto:torben.nehmer@cancom.de"><span lang=EN-US style='font-size:7.5pt;
font-family:"Arial","sans-serif";color:blue'>torben.nehmer@cancom.de</span></a></span><span
lang=EN-US style='font-size:10.0pt;font-family:"Times New Roman","serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><a
href="http://www.cancom.de"><span lang=EN-US style='font-size:7.5pt;font-family:
"Arial","sans-serif";color:blue'>www.cancom.de</span></a></span><span
lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif"'>CANCOM Deutschland
GmbH<br>
Sitz der Gesellschaft: Jettingen-Scheppach<br>
HRB 10653 Memmingen<br>
<span style='color:black'>Geschäftsführer: Paul Holdschik, Christian
Linder</span></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Diese
E-Mail und alle mitgesendeten Dateien sind vertraulich und ausschließlich für
den Gebrauch durch den Empfänger bestimmt! <br>
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<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
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