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<p class=MsoNormal>Everyone<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have 3 different queues setup in our RT environment.
Each queue receives emails from a mailbox we have setup and imports that email
into RT. We can “Take” and “Assign” ownership to
all queues. But we have one queue that will not allow us to change the status of
a ticket to “Resolved” or “Deleted”. The others
work fine. It is just this one queue. We have gone through and
checked permissions and it is nothing we can find there.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any of you experienced this before?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks in advance.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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